Mgr Applications Sr
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About the role
Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law. Do something that means something at Williams. This isn't just a job - it's an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours! As th e Senior Manager of IT Service & Asset Operation s, you will lead the team responsible for the full lifecycle of IT service delivery and technology asset management across the enterprise. You will own the strategy and execution of service management, hardware and software asset management, vendor relationships, and managed services - ensuring the organization gets maximum value from its technology investments while maintaining operational excellence. Your work will challenge you, and with our Core Values to guide you, you'll quickly learn and grow with us. Responsibilities/Expectations: Leads a hard-working team of business systems analysts and developers and coordinates workforce planning and career development activities for team members Builds strong relationships with business partners and external vendors Drives standardization of application platforms across all dedicated business areas, enables simplification, and finds opportunities to fully use existing system functionality Creates a strategic roadmap for the business areas that align with overall IT strategy for the company Maintains a solid understanding of industry and technology trends as they apply the aligned business areas Serves as a solution provider to business partners including evaluation and analysis of system changes and new systems; Provides project leadership and management of business initiatives following project lifecycle, testing and all applicable policies and procedures Prepares, monitors and manages capital and expense budgets Own s and transform s IT service management practices, processes, and tooling Drive s continuous improvement in service delivery and end-user experience Oversee s the full lifecycle of hardware assets (PCs, mobile devices, circuits, peripherals) from procurement through disposition, including physical asset room operations Coordinate s with Supply Chain on IT procurement processes Drive s license optimization and cost management across the software portfolio - FinOps Ensure s CMDB accuracy and alignment with operational reality Maintain s reliable asset records that support incident, change, and configuration management Oversee s enterprise software packaging for standardized deployment Build s a culture of accountability, operational rigor, and solution orientation Other duties as assigned Education/Years of Experience: Required: Bachelor's degree and minimum of seven (7) years' experience in IT, including a minimum of two (2) years in a formal or informal leadership role Preferred: Bachelor's degree in an IT-related field Other Requirements: Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority Proficiency in Microsoft Office Applications and PC skills Preferred: e xperience in service management or asset management Demonstrated ability to manage vendor relationships and negotiate contracts Familiarity with CMDB governance and asset lifecycle management Exemplary vendor management skills Strong knowledge of technology trends and ability to translate those trends into effective business applications Experience partnering with leaders across IT and business to deliver a technology roadmap Ability to organize and prioritize multiple projects and responsibilities Preferred: Knowledge in implementation or support of cloud/SaaS applications Preferred: Experience in the energy or utility industries Preferred: Understanding of current and future state strategies for automation technology #LI-CT1 About Tulsa: Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S. Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on CNN Travel's best destinations to visit in 2022! Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is