A diploma or degree in business administration/ management and/or professional life insurance qualification
Certification in Lean Six Sigma is an added advantage
AML certifications isa plus point (eg. ACAMS, ICA)
Customer focused with excellent problem-solving skills, the ability to work with a positive attitude & excel under pressure.
Knowledge in Financial Crime matters (AML / ABC) is preferred.
Experience in being involved in UAT or participation in projects
Prior knowledge in General Insurance / Unit trust operations is an added advantage.
Knowledge in AS400 system is also an added advantage
Team player and strong communication skills
Self- m oti v ated an d ab l e t o wor k independently and meet tight timelines
Open-minded, receptive, and adaptable to changes
Articulate and proficient in written and spoken English
Benefits
Health insurance
Additional Information
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The Operations and Technology department in Prudential Financial Advisers (PFA) was set up to
implement processes in ensuring the conversion of inputs from various internal and external stakeholders into a services output with maximum efficiency while leveraging on latest Technology to deliver the best-in-class customer experience.
In this role, you'll be responsible for onboarding clients to PFA, which includes and not limiting to Client Risk Scoring to Name screening and ensuring operational governance.
To review and ensure the sales process for 3rd party products are conducted according to internal guidelines and MAS regulations.
Client onboarding (Client Risk Scoring, and Name Screening) and to document the rationale/ investigation findings
Complete background checks and prepare case file (including corroboration against internal thresholds) for review by 2nd line as required
Corroborate Source of Funds ("SOF") and Source of Wealth ("SOW") for High-Risk Customers ("HRC") for recommendation and approval.
Coordinate between business units and Compliance department for AML matters
To support PFA Operations and IT on daily BAU matters, besides the above as requested by the HOD.
Prudential · Kuala Lumpur (group Head Office)