Business Systems Administrator (Coupa)

Responsibilities

• The duties and responsibilities of this position consists of, but are not limited to, the following:
• Own and optimize business systems that support intake, purchasing, invoicing, and related workflows
• Keep critical business applications running smoothly through upgrades, patches, integrations, and ongoing enhancements
• Partner with cross-functional teams to improve processes, increase adoption, and support scalable system solutions
• Manage user access, approvals, workflows, and configurations to ensure systems are accurate, efficient, and compliant
• Monitor system performance, adoption, and service levels to identify opportunities for improvement
• Troubleshoot system, supplier, transaction, and implementation issues to keep business processes moving
• Support supplier onboarding, catalog setup, catalog maintenance, and system-related process updates
• Gather business requirements and translate user needs into practical system enhancements
• Support requisitions, purchase orders, supplier records, and supplier governance processes
• Protect data integrity, security, compliance, and process controls across the business systems lifecycle
• Required Qualifications:
• Bachelor's degree in Finance, Accounting, Supply Chain, or related fields
• Minimum 2 years of experience with procurement operations, ERP, eProcurement, I2P/P2P, eCatalog, supplier enablement, contracts
• Work a flexible schedule on occasion to accommodate meetings outside standard business hours as needed

Requirements

• Experience with procurement or intake management platforms/solutions like Coupa and/or Levelpath
• Analyze data to uncover trends, identify opportunities, and recommend practical business solutions
• Ability to work independently with minimal supervision and collaboratively as part of a remote team.
• Knowledge of and experience with SaaS software, including implementation and configuration.
• Strong verbal and written communication skills
• Strong analytical, decision-making, and problem solving skills
• Proficient in Microsoft Office Suite of programs
• Values a diverse and inclusive work environment
• We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
• Compensation Range
• $70,200.00 - $111,000.00
• Equal Opportunity
• EOE\Disabled\Veteran

Benefits

Additional Information

C.H. Robinson is looking for a Business Systems Administrator (Coupa) to support and optimize the technologies that power our Intake-to-Pay (I2P) and Purchase-to-Pay (P2P) processes. In this role, you will serve as a key support partner for Levelpath, Coupa, supplier enablement, and day-to-day system operations. You will work cross-functionally to troubleshoot issues, improve system functionality, manage integrations, and help ensure our business systems run smoothly. This is a great opportunity for someone who enjoys solving problems, supporting users and suppliers, and driving continuous improvement across enterprise technology. At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.

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