Case Developer 1

Responsibilities

• Manages incoming referrals and assure all appropriate information is entered into the case management system.
• Conducts in-depth interviews with individuals including; collecting updated medical source information, discuss their impairments and limitations, work history and financial information.
• Manages processes that assure timeliness and customer satisfaction.
• Completes intake summaries in the case management system.
• Requests medical and physiological records.
• Obtains signatures on all the required forms and documentation.
• Provides monthly reporting statistics to the Senior Claims Analyst for designated area of responsibility.
• Assists with other duties as assigned.
• Required Skills
• Proper etiquette including customer relation techniques, strong verbal and communications skills.
• Knowledge and understanding of company services and ability to articulate and answer questions related to those services.
• Ability to prioritize work and meet deadlines.
• Ability to recognize and maintain the confidentiality of all materials in the work setting.
• Understanding of modern office methods and practices, efficient with computers.
• Ability to establish working relationships with federal, state and county agencies as well as the general public.

Requirements

• High School Diploma or equivalent required. College degree preferred.
• 2+ years of relevant work experience, Social Service background a plus
• Working Conditions
• Office Setting
• The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Benefits

Additional Information

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com . Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies

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