Senior Service Innovation Lead

About the role

In this role, you'll lead a team shap ing and deliver ing innovative prototypes and experiments , t hat transform how people discover and experience our information services. You'll use design thinking and agile ways of working to deliver creative, user-centred ideas at pace . Working side by side with our Information Services teams and fundraising colleagues , you'll help us build personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll lead a small team including service design, content design and a patient information specialist. You will also facilitate how the team works with a collaborative network of colleagues across CRUK - all passionate about making a real, lasting difference.