Drive operational excellence by efficiently managing The Home Depot (THD) daily operations at a national level to optimize account performance and growth.
Strategically set up new markets in the Quote Center, ensuring seamless integration and compliance with established standards.
Maintain and update pricing in the Quote Center, guaranteeing accuracy and consistency to support THD's strategic pricing initiatives.
Elevate local market capabilities by delivering comprehensive training programs to Territory Managers and SRS Order Coordinators assigned to THD operations.
Provide critical support in managing The Home Depot Accounts Receivable, ensuring timely resolution of discrepancies and alignment with financial objectives.
Collaborate on large job quotes and special requests within assigned regions, delivering tailored solutions that meet client specifications and business objectives.
Oversee the maintenance of SPS Commerce purchase order updates, ensuring precise and current transactional data to support supply chain integrity.
Enhance order processing efficiency by assisting with accurate order entry into Agility, supporting streamlined operations and customer satisfaction.
Proactively address and resolve purchase order errors and issues with THD stores, fostering strong retailer relationships and operational efficiency.
Deliver exceptional customer service by expertly fielding and resolving inquiries from THD stores, ensuring high levels of satisfaction and loyalty.
Support the THD and SRS sales teams in building relationships.
Share data and other insights with the supported SRS markets.
Become expert in each supported THD / SRS market
Form close partnership with Order Coordinators in supported markets
Exceed all KPIs and Sales goals.
Support THD event coordination insuring that all applicable events are attended and fully supported by SRS.
Direct Manager Direct Reports:
Direct Manager: The National Accounts Sales Specialist - THD reports directly to the Manager, National Accounts Sales Specialist - THD.
Direct Reports: This position has no direct reports.
Travel Requirements:
The National Accounts Sales Specialist - THD position requires periodic travel to various Home Depot locations and regional offices to facilitate market setup, conduct training sessions, and manage customer service interactions, ensuring the effective execution of national operations.
Physical Requirements:
Working Conditions:
Benefits
Remote work options
Additional Information
Position Purpose:
The National Accounts Sales Specialist - THD is responsible for overseeing national-level operations with The Home Depot, ensuring streamlined processes and effective communication. This role includes setting up new markets, maintaining pricing, and providing training for local territory managers and order coordinators, ensuring they are proficient in handling The Home Depot orders. Additionally, the position involves managing accounts receivable, assisting with large job quotes, handling SPS Commerce PO updates, addressing order entry and PO issues, and fielding customer service inquiries to optimize account performance and customer satisfaction.
Srsdistribution · Corporate Remote