Managing Client Partner, HLS

Responsibilities

• In this role, you will:
• Shape and Solution Complex Client Needs - Lead discovery and first meetings, driving a relevant and differentiated solution play that matches customer demands with IRM's proposition. You will drive "process forward" innovations, particularly focusing on customer-driven innovation.
• Lead Account Management and Planning - Own overall account strategy, defining the vision, white space mapping, competitive landscape, and stakeholder mapping. You will also act as the quarterback for accounts, accountable for everything from opportunity identification to issue resolution.