Public Safety Officer I - Armed (AMG - Olympia Fields)

Benefits

Additional Information

Department: 11948 AMG Admin - Public Safety: Southern IL Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: ~Sun/Mon - OFF ~Tues 6:30am-2:00pm ~Weds 6:30am-2:00pm ~Thurs 6:30am-2:00pm ~Friday 6:30am-2:00pm ~Saturday 8:00am-8:30pm Scheduled hours may be adjusted as needed to support site operations . Pay Range $22.90 - $34.35 It's More Than a Job, It's a Calling! Position: Public Safety Officer I - Armed Location: Advocate Medical Group (AMG Clinic) - Olympia Fields, IL. Full Time; 1st Shift ~Sun/Mon - OFF ~Tues 6:30am-2:00pm ~Weds 6:30am-2:00pm ~Thurs 6:30am-2:00pm ~Friday 6:30am-2:00pm ~Saturday 8:00am-8:30pm Major Responsibilities: Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair. Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches. Assists team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning. Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents. Serves as a primary resource for de-escalation, utilizing use of force when necessary ( e.g. conducted electrical weapon (CEW) , h andcuffing .) Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats. Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury. Investigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation. Performs liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site. Liaisons with federal, state , and local law enforcement and first responder agencies. Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices. Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. "STOP the BLEED"), CPR, application of clinical restraints, conducted energy weapon ( e.g. T ASER ), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan. Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist , and vehicular assistance . Utilizes Interview and Interrogation tactics to uncover information about incidents that have occurred. Completes patrolling with a community-oriented approach. Licensure, Registration, and/or Certification Required: Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required . For North Carolina teammates, an Armed Guard License issued by NC Private Protective Services must be obtained within 1 year and maintained through training and competency assessments. NIMS Compliance Certification Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ). Must meet State of IL Department of Financial and Professional Regulation licensing requirements and able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire. Stop the Bleed Certification - to be completed within 90 days of hire. A valid driver's license issued by the Division of Motor Vehicle. Certified in Conducted Energy Weapon (e.g. TASER ) use within 90 days of hire and periodically thereafter. Maintains strong awareness of street drugs, gang activity, and human trafficking. Education Required: Hi gh School Diploma or GED Experience Required: Typically requires 1 year s of experience in a