Director of Engineering
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We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Director of Engineer (DOE) is the onsite leader of building, equipment and grounds condition of the hotel. This position will lead and/or perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The DOE is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment. The DOE's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel. This role is part of the Executive Leadership Team for the hotel. Job Description Work is performed both inside and outside. Outside work can be performed in rain and warm temperatures. Work is also performed in both guest contact and non-guest contact areas. Noise level in the work environment is usually moderate except in mechanical areas and when using certain equipment. Work involves using various tools, including tools that may be considered dangerous. Protective equipment and clothing will be required. Proper safety precautions specified by the tool manufacturer and/or OSHA must be followed. Work may involve high voltage equipment and electric panels. Proper safety equipment includes but is not limited to the use of gloves that must be worn, at times for an extended period. All applicable OSHA and national and local electrical codes must be adhered to. Physical Demands The employee is frequently required to lift and/or move up to 50 lbs. and to move objects up to 100 lbs. The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly. The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and / or pulling approximately 200lbs. The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten-to-twelve-hour shifts sometimes required. Education and Experience High school diploma or equivalent required; 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major preferred. A minimum of 5 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing and supervisory experience. Previous experience in a hotel property or service industry preferable. General knowledge of qualified trade such as HVAC, electrician or plumber, carpentry is desirable. Certification in at least one qualified trade is required. Understanding of and previous experience in a union environment a plus. Principle duties and responsibilities (Essential Functions) include: Operational/Functional: Manage day-to-day operations of the engineering areas and staff to ensure the quality and standards are meeting the expectations of the customers and employees. Implement and supervise the preventative maintenance of Mechanical/Electrical areas, public areas and Guest Rooms per established standards and schedules. Confer with vendors to obtain product and service information such as price, availability and delivery schedule. Process purchase requests for items needed by the Engineering department. Manage contractors while onsite, supervise work as needed and make sure work was properly performed. Inspect and evaluate the physical condition of facilities and recommend appropriate service improvements such as renovation, painting or furniture replacements. Ensure the building exterior is clean and well maintained. Communicate with department leaders about maintenance needs and work orders and ensure work orders are completed in a timely manner. Ensure pool is serviced, including making sure chemicals are properly adjusted and filters are cleaned. Perform maintenance and repairs on malfunctioning systems and equipment Coordinate, supervise, and perform preventive maintenance work. Order, receive supplies and maintain inventory of supplies and operating equipment. Review guest satisfaction survey results with employees. Ensure all Sonesta safety and sanitation standards are adhered to. Respond to guest complai