We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces and colleagues to make our Group a great place for everyone.
Requirements
6+ years proven experience leading mortgage and protection or equivalent teams delivering strong customer outcomes within a regulated financial services environment
Demonstrated ability to lead and develop teams through coaching, performance management and clear accountability for results
Strong understanding of customer outcomes, with a track record of embedding a customer-obsessed culture
Experience operating in a highly regulated environment, ensuring fair, consistent and compliant customer outcomes
Ability to use data, insight and storytelling to influence decisions and support delivery of commercial objectives
And any experience of these would be beneficial:
Experience working alongside digital or AI-enabled capabilities to enhance team performance or customer outcomes
Experience contributing to the delivery of commercial plans through execution and performance leadership
We know that great talent comes from many backgrounds. While this advert may reference specific experience, we recognise that skills can be developed in different ways, so if you have transferable experience, we encourage you to apply.
This is a place for you
We offer a wide‑ranging benefits package, including:
A generous pension contribution of up to 15%
An annual performance‑related bonus
Share schemes including free shares
Benefits you can tailor to your lifestyle, such as discounted shopping
30 days' holiday, plus bank holidays
A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
Benefits
Remote work optionsFlexible scheduleEquity / stock optionsPerformance bonusParental leave
Additional Information
End Date
Wednesday 17 June 2026
Salary Range
£78,098 - £91,880
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Flexibility in when hours are worked, Hybrid Working
Job Description Summary
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Job Description
Job Title: Senior Mortgage & Protection Manager, Consumer Growth
Location: National (Flexible)
Hours: Full-time
Working Pattern: Remote working with occasional travel required for team meetings. Colleagues with disabilities can be supported with workplace adjustments, in line with our Flexibility Works policy.