Bachelor's degree in business, marketing, operations, or a related field, or equivalent practical experience
8 + years of experience in program management, project management, or launch management roles
Demonstrated experience leading complex, cross-functional initiatives with multiple stakeholders and competing priorities
Strong understanding of go-to-market concepts and commercialization processes
Proven ability to influence without authority and drive accountability across diverse teams
Excellent communication, facilitation, and executive-level presentation skills
Highly organized with strong attention to detail, planning discipline, and follow-through
Travel flexibility for occasional in-person meetings at the discretion of management
Schedule flexibility to accommodate international time zones occasionally
Project/Program Management Certification such as PMP, or equivalent
Proficiency in SmartSheet , or similar project management tool
Proficiency in Jira and Confluence
Comfort operating in fast-paced, ambiguous environments with evolving priorities
PMO experience or familiarity with program governance models
Knowledge of the Product Development Life Cycle
Impact You'll Make:
Launch Program Ownership
Own the end-to-end program management of solution launches, from early planning through launch execution and post-launch monitoring set-up
Develop and maintain integrated launch plans that align scope, timelines, milestones, dependencies, and deliverables across all workstreams
Ensure launch goals, success metrics, and readiness criteria are clearly defined and agreed upon
Cross-Functional Stakeholder Management
Lead and coordinate cross-functional workstreams including (but not limited to): Product, Marketing, Sales, Enablement, Operations, Customer Support, Legal, Finance, and IT
Facilitate regular program meetings (e.g., status meetings, deep dive workshops, Steering Committee risk reviews) to drive alignment and accountability
Act as the primary point of contact for launch-related planning and execution across the organization
Go-to-Market Readiness
Working with the Product team and other stakeholders, you will d rive alignment on go-to-market strategy and launch approach
Track readiness across key dimensions such as messaging, training, tooling, operational preparedness, and customer experience
Identify gaps or risks to readiness early and work with owners to define and execute mitigation plans
Risk, Dependency, and Issue Management
Identify, assess, and proactively manage program risks, issues, and cross-team dependencies
Escalate critical risks and trade-offs with clear options and recommendations
Maintain clear documentation of decisions, assumptions, and changes
Communication and Executive Reporting
Provide concise, actionable status updates to leadership and stakeholders
Translate complex, cross-functional activity into clear insights on progress, risks, and launch confidence
Ensure stakeholder expectations are aligned and managed throughout the launch lifecycle
Process Improvement and Launch Excellence
Apply TransUnion's best-in-class Product Development Life Cycle framework, educating project teams on the same and ensuring adherence to standards
Partner with PMO leadership to scale consistent, repeatable launch execution across the portfolio
Capture lessons learned and post-launch insights to improve future launches
Contribute to c ontinuous improvement efforts of PMO processes, tools, and best practices
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
TransUnion Job Title
Advisor,
Benefits
Remote work options
Additional Information
TransUnion's Job Applicant Privacy Notice
What We'll Bring:
As part of TransUnion's Global Solutions organization, the Solutions Launch PMO enables consistent and efficient product launches, helping to unlock revenue, advance innovation and achieve enterprise goals.
Our team is seeking an experienced Program Manager responsible for end-to-end orchestration of cross-functional activities required to successfully bring solutions to market. This role serves as the central point of accountability for launch readiness, execution, and post-launch stabilization.
Unlike traditional technical project management roles, this position focuses on go-to-market execution, aligning product, marketing, sales, operations, enablement, customer support, and other stakeholders to deliver coordinated, high-quality solution launches. The Program Manager ensures that all launch workstreams progress efficiently, dependencies are managed proactively, and leadership has clear visibility into progress, risks, and readiness.
This role is critical to driving predictable, repeatable, and scalable solution launches that meet business objectives.
This is a remote position which may require occasional business travel for project-related meetings at the discretion of management
Transunion · Lagunilla DE Heredia