Architect ServiceNow

About the role

We are seeking a strategic and technically proficient leader to lead enterprise-wide ServiceNow initiatives with a focus on solution design, architecture, and agile delivery. This role will be responsible for driving platform innovation, ensuring architectural integrity, and delivering scalable solutions aligned with business goals related to establishing ServiceNow practice. As a Senior leader, you will be responsible for helping establish and grow our ServiceNow practice in India. This role will lead ERP modernization programs built on ServiceNow, often integrated with SAP and Oracle, while also driving the setup of a scalable, high-performing India-based delivery capability. The ideal candidate brings a blend of project leadership, solution design expertise, and practice-building experience, with the ability to deliver value quickly to clients and to lay the foundation for a long-term, world-class ServiceNow team in India. The role may require periodic travel as necessary across the world. We are building something special at Rimini Street. A company where people care about each other and trust each other to do the right thing. A company where highly intelligent and talented people come together to do challenging and meaningful work that makes a real difference to our clients, ending each day with a sense of achievement and balance in their lives. As part of our Rimini Consult group, the Architect, ServiceNow (Certified Technical Architect), is responsible for designing and building and enhancing core functions, workflows, and automations on the ServiceNow platform. This role emphasizes maximizing out-of-the-box (OOTB) capabilities and applying disciplined processes to develop customized solutions where necessary. Working closely with UI designers, Architects, and architects, the Architect ensures that back-end functionality supports seamless user experiences while aligning with business goals and best practices. Essential Duties & Responsibilities Lead the design, build and configuration of workflows, automations, and business rules using tools like Flow Designer and IntegrationHub. Maximize the use of OOTB modules to meet requirements and only extend capabilities when absolutely necessary. Develop reusable components and configurations to ensure scalable and consistent solutions. Design and implement integrations between ServiceNow and external systems such as SAP, Oracle, and oth