Additional Information
About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.
Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Job Description
The role involves working on electronic communications surveillance and investigations across global markets within compliance systems for the NA and EMEA regions
Surveillance & Investigations
- Lead and oversee end-to-end surveillance reviews of electronic communications, including Bloomberg chats, emails, instant messages, text messages, and social media platforms.
- Monitor and review social media activity (posts, likes, private messages), ensuring no confidential or proprietary information is disclosed; approve social media profiles in line with policy.
- Proactively identify, investigate, and escalate indicators of market abuse, insider trading, misconduct, or regulatory breaches.
- Ensure investigations are conducted in accordance with internal policies, regulatory requirements, and evidentiary standards, including proper documentation and record retention.
Regulatory Compliance & Risk Oversight
- Stay current with regulatory developments, enforcement actions, and industry best practices to continuously enhance surveillance programs.
- Ensure surveillance frameworks align with global regulatory requirements (e.g., FINRA, SEC, FCA, and other regional regulators).
- Maintain high standards of documentation, audit trails, and case management to support regulatory inspections and internal audits.
- Contribute to compliance documentation, risk assessments, and control frameworks to enhance governance.
Global Stakeholder Management
- Act as a key point of contact for onshore partners and senior stakeholders, ensuring clear, consistent, and timely communication.
- Collaborate with Legal, Risk, Compliance, and Technology teams to standardize and strengthen surveillance protocols.
- Drive alignment and consistency across surveillance operations in APAC, EMEA, and North America.
Operations & Delivery Ownership
- Own and manage SLA adherence across daily, weekly, monthly, and quarterly deliverables.
- Ensure high-quality, timely execution of surveillance reviews and investigations.
- Lead remediation efforts and support continuous improvement initiatives across processes and controls.
- Oversee preparation and delivery of MIS, dashboards, and management reports to provide actionable insights.
- Support business leaders with ad-hoc analysis, reporting, and data-driven recommendations.
Team Leadership and Process Improvement
- Lead, mentor, and develop team members, fostering a high-performance and collaborative environment.
- Act as an escalation point for complex cases and provide guidance on investigations and decision-making.
- Ensure adherence to SOPs, workflows, and compliance standards while driving a culture of accountability and continuous learning.
Qualifications/Skills:
Master's/bachelor's degree in finance, Accounting, Business Management, or a related field
Strong knowledge of global regulatory frameworks (FINRA, SEC, FCA, etc.)
Solid understanding of financial services industry (asset/wealth management, investment banking, broker-dealers, private equity)
Knowledge of financial instruments (equities, fixed income, derivatives, structured products)
Strong investigative, analytical, and decision-making skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office tools (Excel, PowerPoint, etc.)
Preferred Skills:
- Experience working with global stakeholders and cross-regional teams
- Familiarity with e-comm surveillance tools (e.g., Compliance Accelerator, Insight Surveillance, HearSay, Yext)
- Strong ability to manage multiple priorities in a fast-paced environment
- Strong thought leadership