Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
Owns enterprise‑level escalation and resolution frameworks for material operational risks, establishing decision protocols that align with governance, regulatory, and risk management expectations and ensure consistent application of root‑cause analysis and sustainable remediation.
Leverages deep investment knowledge to oversee end‑to‑end trade lifecycle processes, evaluate material operational risks, and shape risk‑aware execution and control outcomes across portfolios and strategies
Represents the function in audit, risk, vendor, and governance forums, and drives remediation and control enhancements to protect operational integrity and enterprise risk posture.
Sponsors enterprise and divisional initiatives that shape the future investment operating model and strengthen positioning across the platform. Oversee process improvement initiatives to ensure efficiency and risk management.
Participates in special projects and performs other duties as assigned.
Requirements
Minimum of eight years' experience in the Financial Services industry or related experience preferred. Supervisory experience required.
Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
Deep investment acumen (strong understanding of equity markets and portfolio management).
Operational leadership across global equity service operations.
Market knowledge and awareness to support portfolio execution and trading decisions.
Data & technology fluency (comfort navigating evolving tech platforms and data. environments) Global leadership mindset (ability to operate across regions and partner with EMEA/APAC peers).
Experience leading global, scaled operations with cross-regional accountability.
Strong background in equity operations and portfolio servicing.
Ability to manage complex operating models and global handoffs ("pass the book").
Proven ability to partner across investment, technology, and operations teams.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and
Benefits
Vision insuranceEquity / stock options
Additional Information
Lead a globally critical function at the heart of equity investment operations, where you'll drive strategy, execution, and governance across portfolio data, trading support, and liquidity services. In this role, you'll partner with senior investment leaders and global peers to oversee complex, high‑impact activity-balancing real‑time execution, operational risk, and the evolution of a modern, scalable operating model across regions and platforms. This is a unique opportunity for a proven leader with deep investment and operational expertise to influence how equity services are delivered globally, while elevating a high-performing team and navigating complex, interconnected market and portfolio dynamics.
Vanguard · Malvern, PA