Required to be able to obtain a Restricted Area Identification Card (RAIC)
A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
Enthusiasm for contributing to our unique mission, whether that's through direct customer service, operational excellence, or behind-the-scenes support
Must be a legally entitled to work in Canada
Previous aviation experience
Seasonal Check In Agent at Airnorth
Additional languages are an asset
Valid First Aid
Ready to join us?
Submit your resume and cover letter explaining why you are an ideal fit for the role
If selected, we'll reach out within 10 days for a brief introductory call
Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
We aim to make final decisions within 14 days of the initial call
At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.
We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we'll ensure your needs are met so you can bring your best self forward.
Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!
Additional Information
Wage: $21.00
Hours of Work: Term Full-Time (35-40 hours per week) June - September
Location: Whitehorse, Yukon
At Air North we believe that connecting people is more than just a business-it's a mission. With every flight, we're bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you're passionate about making a difference and eager to be part of an airline that values community and commitment.
Why join us?
Phenomenal local flight benefits for you and your family!
Cargo shipping benefits
Vehicle and home heating fuel discounts through Chieftain Energy for you and your family
Role Summary:
The Check-In Agent role requires excellent customer service skills, problem solving ability, computer aptitude, superior safety awareness and readiness for physical duties such as lifting baggage and assisting passengers. As one of the frontline employees representing the Company, a professional attitude and team-player mindset is key to success in this position.
Key Duties and Responsibilities:
Follow policies and procedures for departing and arriving flights including public announcements
Aptitude to develop an understanding of Air North's procedures and Transport Canada regulations
Assist passengers as needed through all stages of arrival, check-in and boarding processes, including providing support for passengers with disabilities
Interact in a positive, customer-service focused approach when helping passengers and communicating with team members
Handle and resolve customer complaints calmly and professionally, escalating issues when necessary
Airnorth · Whitehorse, Yt, Canada