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Claims Intake Representative I at Jbhunt

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Claims Intake Representative I

External

Jbhunt · Lowell, AR - Jb Hunt Corporate E

Part-timeOn-siteToday

ClassificationComplianceDocumentationLess

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Responsibilities

Manage incident intake through phone, email, or other communication methods. Professionally communicate with internal and external stakeholders, relaying details of loss as well as potential liabilities.
Set up DOT and NON-DOT tests with Compliance Safety Systems, brief drivers, complete DOT timeline, and arrange transportation to sites.
Hire transload/rework vendors or adjusters to assist in the mitigation or investigation of cargo incidents.

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Requirements

High School Diploma or GED equivalent with less than 1 year of relevant experience
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
Ability to make time-sensitive decisions
Ability to multitask
Ability to type at least 30 words per minute
Ability to work both independently and as part of a team
Basic deductive reasoning skills
Proficient active listening skills
Self-motivation
Ability to deal with difficult individuals
Schedule:
Sat - Sun: 0600-1800
Mon & Tues: 1600-Midnight
This position is not eligible for employment-based sponsorship.

Benefits

Education:GED (Required), High School (Required)Work Experience:Customer Service/Account Manager, Transportation/LogisticsJob Opening ID:00610163 Claims Intake Representative I (Open)Dental insuranceVision insurance401(k)Paid time offPerformance bonusParental leave

Additional Information

Job Title: Claims Intake Representative I Department: Insurance Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under close supervision, the incumbent is responsible for intake and investigation of claims-related incidents. Based on department alignment, the incidents include but are not limited to Cargo, Casualty, Final Mile Service, or Work Comp Incidents. The incumbent will collaborate with team members to ensure communication, information, and documentation flow through to support each incident between the customer and internal J.B. Hunt stakeholders. Additionally, they receive and respond to routine correspondence following established procedures not requiring management review. Job Description:

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