Lead the development and ongoing refinement of an enterprise workforce strategy aligned to business, financial, and talent priorities.
Build and govern a multi-year workforce planning framework that includes headcount forecasting, skills demand, and capacity modeling across functions and regions.
Partner with HR, finance, and business leaders to translate strategic plans into workforce plans, staffing scenarios, and hiring, movement, and reskilling strategies.
Establish a robust workforce analytics agenda, using data and dashboards to provide insights and recommendations on trends, risks, and opportunities.
Drive strategic initiatives related to organizational design, future-of-work considerations, and critical-skill planning in partnership with senior leadership.
Lead, develop, and engage a high-performing team responsible for workforce strategy, planning, and analytics, ensuring clear priorities and deliverables.
Influence decision-making at the executive level through clear narratives, business cases, and recommendations grounded in data and financial impact.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
12+ years of experience in workforce strategy, workforce planning, HR strategy, management consulting, or a related discipline supporting complex, matrixed organizations.
5+ years of experience managing and developing teams, including setting direction, coaching, and performance management.
Demonstrated experience leading enterprise or multi-business-unit workforce planning, including headcount forecasting, scenario modeling, and alignment with financial plans.
Proven experience using workforce analytics, financial data, and reporting tools to develop insights and influence senior stakeholders.
Strong skills in executive communication, including building presentations, framing recommendations, and facilitating discussions with senior leaders.
Bachelor's degree in human resources, business administration, finance, economics, or a related field, or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:
Experience working with enterprise HR technology and analytics platforms (for example, Workday, SAP, Oracle, or similar).
Background in management consulting, strategy, or organizational design supporting C-suite-level initiatives.
Master's degree in business administration, human resources, industrial/organizational psychology, or a related field, or equivalent combination of education, related experience and/or military experience.
How you'll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Travel:
This role requires occasional travel (up to 10%).
Sponsorship:
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimburse
Benefits
Health insuranceDental insuranceVision insuranceEquity / stock options
Additional Information
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
VP Workforce Strategy
About your role:
As VP Workforce Strategy, you will lead the enterprise strategy for how we plan, build, and optimize our workforce to deliver on our business objectives. You will partner closely with senior HR leaders, finance, and business executives to translate strategic priorities into actionable workforce plans and talent investments. You will use data, insights, and scenario modeling to shape decisions that enable long-term growth and execution.
Fiserv · Berkeley Heights, NJ