Senior Retail Licensing & Regulatory Specialist (Chesapeake, VA Onsite)

Responsibilities

• Rule Definition & Documentation: Define, document, and categorize all mandatory license renewal criteria, supporting documents, lead times, and required fees for the high-volume/high-risk retail license portfolio (e.g., ABC, Health, Tobacco, Fire, Propane).
• Dependency Mapping: Create a definitive map of all inter-license dependencies (e.g., Business License must be active for Health renewal; Health must be active for ABC renewal) to inform the system's workflow logic.
• Jurisdictional Variability: Identify and document key variances in renewal processes across different states and municipalities, focusing on areas requiring unique forms, affidavits, or public notice/hearing requirements.
• Compliance Escalation: Act as the Tier 3 expert for all complex jurisdictional compliance questions during the design, configuration, and pilot phases.
• Knowledge Transfer: Serve as the primary instructor to train the Offshore Process Transition Lead and the Platform Configuration Specialist on the core licensing process and critical non-compliance risks.
• 5+ years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer, restaurant, or quick-service chain.
• Expert knowledge of Complex license renewals (Alcoholic Beverage Control/ABC, Health Department Permits, Hazardous Materials).
• Proven ability to interpret and document complex regulatory text (statutes, municipal codes) into clear, actionable business rules. * Strong grasp of the license renewal lifecycle, from application to closeout and archival.
• Ideal candidate will be located in/near the Chesapeake, VA - relocation assistance will be available for those willing to fully relocate to Chesapeake, VA.
• Must be open to travel to/from client site(s) as needed
• All your information will be kept confidential according to EEO guidelines.
• EEOC and Veteran Documentation
• During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
• Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
• Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Benefits

Additional Information

Sutherland is looking to add a skilled Senior Retail Licensing & Regulatory Specialist to support a discount retail program! If you have 5+ years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer, restaurant, or quick-service chain - we want to hear from you! This role serves as the definitive Retail Compliance Authority for the project. This position is responsible for mapping complex, multi-jurisdictional licensing requirements-particularly those with high risk (Alcohol, Health)-to ensure the new application and outsourced process are legally sound and risk-mitigated.

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