Customer Service Gaming Associate

Requirements

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure
• Physical Requirements
• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
• Able to lift 5-10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
• Why Join Knighted?
• Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job.
• Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference-both inside and outside the casino.
• Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail-no heavy lifting required.
• Interview Process
• In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows:
• Initial Interview - 30 Minutes
• Final Interview - 30-45 Minutes
• Orientation - 3-4 Hours
• Bay Area pay range
• $24 - $26 USD
• Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission , ensuring compliance with state gaming regulations.
• By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby au

Benefits

Additional Information

Need a part-time job that's actually interesting? If you thrive in high-energy environments and love a challenge, Knighted is the place to be. As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen attention to detail. This is a full-time, hands-on opportunity perfect for driven individuals who want to stay sharp and grow professionally. Make your hustle count and build your future with us. Location: San Bruno, CA Pay Rate: $24 - $26 per hour (the additional $2/hour is for late-night shifts) Work Schedule: Part-time. 3 days per week, 8 hours per shift. Weekday Requirement: Monday to Friday availability is required. Shifts: Be prepared to work a 12 pm - 8 pm shift Training Schedule: 12 pm - 8 pm Want to see the Gaming Associate role in action? Click here to watch a video . If the link doesn't open, you can also find it by searching Gaming Associate on YouTube. Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.

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