Senior Health System Partnerships Director

About the role

We're hiring a Senior Health System Partnerships Director to own the growth and delivery of Cadence's most strategic health system relationships. You will serve as the senior point of accountability for a portfolio of health system partners - managing executive relationships, driving contract expansion, and ensuring partners realize measurable clinical and financial outcomes. This role sits at the intersection of commercial growth, clinical operations, and health system strategy, working closely with product, provider relations, and clinical teams to deliver on the full promise of the Cadence relationship.

Responsibilities

• Own a portfolio of health system partnerships end-to-end, holding accountability for growth targets, partner satisfaction, and delivery against contracted expectations.
• Build and maintain executive-level relationships across CMO, CFO, and operational leadership within partner health systems, navigating complex organizations with multiple stakeholders and competing priorities.
• Drive expansion within existing accounts by identifying opportunities to extend Cadence's footprint - new service lines, additional patient populations, and deeper clinical integration.
• Serve as the primary internal advocate for your partners, translating health system needs into clear priorities for product, clinical operations, and implementation teams.
• Define and track the metrics that matter to your partners - cost of care reduction, quality outcomes, patient engagement - and use them to anchor renewal and growth conversations.
• Build repeatable processes for account planning, executive business reviews, and partner escalation that enable Cadence to scale efficiently across a growing health system portfolio.
• Represent Cadence at industry events, partner sites, and executive forums, bringing clinical and financial proof points to rooms where decisions about chronic care infrastructure are being made.
• What You Need
• 7+ years of experience in health system partnerships, enterprise account management, or health system sales, with a demonstrated track record of growing complex, multi-stakeholder accounts.
• Proven ability to navigate large health systems - building relationships across the C-suite, clinical leadership, and operational layers simultaneously.
• Experience owning commercial growth targets and closing expansions within existing accounts, not just managing retention.
• Strong project management discipline - you can hold parallel workstreams across multiple partners without losing visibility into any of them.
• Ability to build scalable processes and systems for account planning, QBRs, and executive engagement that others can replicate as the portfolio grows.
• Willingness and ability to travel periodically - typically once or twice a month - for partner site visits, industry events, and internal planning sessions.
• Fluency with AI research and productivity tools and the ability to evaluate AI-driven insights critically, distinguishing signal from noise in a fast-moving information environment.

Benefits

Additional Information

Sixty million Medicare seniors live with chronic disease. The care system sees most of them twice a year. Cadence is building the infrastructure to support them every day. Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions like hypertension, heart failure, and diabetes. We pair patients with a dedicated clinical team, integrate deeply into health system EMRs and workflows, and use our Clinical Intelligence platform to monitor vitals, surface risk early, optimize medications, and close care gaps between visits. The result: patients engage with care 100x more than before Cadence, clinicians focus on judgment instead of administrative work, and Medicare saves $2M a week. We operate as a full clinical care delivery organization, not a software vendor. Our clinicians work alongside health system partners, extending the reach of local primary care providers into patients' homes. We're now applying AI agents across these workflows - from alert review and medication titration to lifestyle coaching and care coordination - with clinicians always in control of clinical decisions.

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