Observational Patient Sitter - Mercy Hospital, South St Louis

Benefits

Additional Information

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here . Job Details Observational Patient Sitter - Mercy Hospital, South St Louis Starting pay $14 - $16 Health Benefits offered to all employees No experience needed Morning and evening shifts available Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14.00 - $16.00 per hour. Work Schedule: The potential work schedule for this position is morning and evening shifts, possible rotating weekends. 8 and 12 hour shifts available. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. JOB SUMMARY The Observational Sitter is a non-clinical role that will provide bed-side observation and assistance while monitoring all activity of a specific patient in a hospital or medical center. The Sitter is responsible for sitting with and observing an assigned patient. No nursing or medical care is provided by the Observational Sitter. The Observational Sitter works with the nursing staff, and provides physical or other activity reports regarding the patient. The Sitter can assist with simple tasks such as reading to the patient, answering the phone, and getting water. Duties will be performed under the direction of the nurse in charge of the patient. The Sitter is responsible for contacting the nurse if the patient requires anything additional and will not provide medical assistance. DUTIES AND RESPONSIBILITIES Guest/Patient Service Maintains pleasant, friendly and professional demeanor with all Guest/Patients, co-workers, and clients. Remains at bedside of assigned patient at all times unless relieved by an appropriate staff member. Verbally calms and/or reorients the patient in cases of agitation or confusion. Removes visible hazards and/or broken equipment from immediate environment and reports to Guest Service Captain or Account Manager as appropriate. Assists with keeping patient's room clean, safe and orderly. Acknowledges and greets Guest/Patients with a professional and friendly demeanor. Answers the telephone promptly and politely; within client/Towne Health standards. Demonstrates a willingness and ability to assist others. Responds to emergencies by immediately alerting nursing staff. Practices proper client and/or Towne Health phone etiquette. Assists patient's visitors with directions, information and other general inquiries, as appropriate. Ensures that patient and business confidentiality is maintained at all times. Delivers messages, items and/or amenities as requested. Attend to the various non-clinical needs of the patient. May perform the basic functions in patient's room such as providing water, and alerting the nursing staff immediately if a medical emergency or irregular behavior is identified. Systems and Standards Completes all tasks in a timely manner as instructed by the Assistant Account Manager or the Account Manager. Treats Guest/Patients and associates with courtesy, respect and dignity. Follows all appearance standards as set forth by Towne Health, including complete approved pressed uniform. Follows all attendance standards as set forth by Towne Health, as required by the scheduling which may vary according to the needs of the location. Executes all terms and conditions as set forth in the Towne Health Associate Handbook and other policies and procedures. Utilizes client/Towne Health logs as specified. Completes tasks as outlined in applicable standard operating procedures. Maintains clean, neat work enviro