Administrator - Insurance Project

About the role

We are seeking a proactive individual with strong attention to detail to support a key project focused on QBE's compliance with the Contracts of Insurance Act (CIA). This role provides administrative support for the rollout and requires strong organisational skills to manage competing priorities, ensure compliance, and deliver high-quality, auditable outcomes across multiple portfolios. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role You'll collaborate closely with the Contracts of Insurance Project Manager, Product Managers, and Legal to support the delivery and governance of product documentation. You will: Support the management of documentation changes through the Product Governance Checklist, ensuring accuracy, consistency, and formatting standards are met. Maintain tracking logs and version control, ensuring all updates are clearly documented and auditable. Assist with the preparation and final publication of documentation for internal and external audiences. Coordinate with QBE Market and the Product Disclosure Team in Australia to support seamless execution. Provide general business processing support, including handling complex insurance documentation, adhering to policies, and supporting new processes, communications, and training rollouts. About you You are proactive, organised, and comfortable working in a dynamic, project-focused environment. You will also bring: Intermediate to advanced proficiency in Microsoft Word, with strong document formatting capability. Experience using SharePoint and ServiceNow (or similar systems), with confidence learning new tools. Strong organisational and time management skills, with the ability to prioritise and meet deadlines. Ability to work across multiple stakeholders, supporting coordination in a collaborative environment. Clear written and verbal communication skills to support updates, training, and process changes.