Senior Engagement Manager - Banking Transformation & Cash Management (FSI)

Responsibilities

• Client Impact and Delivery Leadership
• Lead and manage strategic consulting engagements from mobilization through delivery andclosure, with accountability for outcomes, timelines, and quality
• Build customized project roadmaps based on client context and implement governance andchange activities across each phase
• Provide clear status reporting on progress, dependencies, risks, issues, and overall programhealth for executive stakeholders
• Ensure key initiatives deliver against business, schedule, and budget objectives
• Engagement and Team Leadership
• Lead multidisciplinary Sia teams and provide day-to-day coaching, actionable feedback, andcareer development support
• Build trust-based relationships with client stakeholders across frontline to executive levels
• Facilitate complex working sessions and steer cross-functional teams toward shared decisionsand outcomes
• Contribute to high-quality, decision-ready deliverables and executive-level presentations
• Program and Change Management Excellence
• Apply project and change management frameworks to drive adoption, readiness, and sustainableimplementation results
• Lead impact analyses, assess change readiness, and identify key stakeholders and interventionplans
• Define and track metrics that reinforce desired behaviors, measure progress, and improveimplementation performance
• Coordinate with adjacent initiatives to align timelines, dependencies, and delivery assumptions
• Banking Domain (Cash Management and Transaction Banking)
• Lead wave planning and capacity calibration sessions for migration, onboarding, or transitionprograms
• Provide risk-based input on customer-specific sequencing, complexity constraints, and readinessdependencies
• Drive playbook iteration between cohorts by capturing escalation themes, objection patterns, andprocess failure modes
• Feed findings into documentation quality checklists, runbook updates, and operating modelrefinements
• Business Development and Practice Contribution
• Identify opportunities to create additional client value and support proposal development andpursuit activity
• Contribute to business development activities and go-to-market initiatives in Financial Services(Capital Markets/CIB - Commercial and Investment Banking)
• Help shape reusable assets, methodologies, and credentials based on delivery experience
• Contribute to internal priorities including recruiting, marketing, culture, and practice-buildinginitiatives
• Required Qualifications
• 10+ years
• of experience leading complex consulting or transformation engagements withmeasurable outcomes
• Proven management consulting experience in strategy, transformation, operating model, programdelivery, or change management
• Demonstrated leadership of multi-stakeholder programs in complex organizations, includingexecutive governance and risk management
• Strong project and change management capabilities, including readiness, adoption,communications, and implementation planning
• Strong coaching and influencing skills with the ability to align diverse stakeholders to a commonobjective
• Excellent facilitation and executive communication skills, including development of C-levelpresentations and decision materials
• Ability to build trusted, value-based relationships quickly across all levels of an organization
• Bachelor's degree required

Requirements

• 8+ years in banking, payments, transaction banking, or cash management operations and transformation
• Priority leadership role in customer migration, onboarding, account transition programs at scale,and/or cross-border transactions
• Experience with cohort or wave-based delivery models and playbook-based execution
• MBA or equivalent advanced degree is an asset
• Certifications such as PMP, Prosci, Agile, CTP, or equivalent are a plus
• Location and Logistics
• Location flexible based on client demand; regular travel and on-site presence expected
• For current priority programs, ability to work on-site in Toronto is a strong advantage
• Eligibility to work in Canada and/or the United States is preferred based on assignment needs
• Compensation and Benefits
• Competitive base salary + annual discretionary bonus
• Comprehensive benefits including medical, dental, and vision coverage
• Generous vacation and parental leave policies
• Professional development support and access to Sia's global network
• Our Commitment to Diversity
• All your information will be kept confidential according to EEO guidelines.
• Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
• We do not use artificial intelligence to

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