Manager, Post-Sales Solution Architecture

About the role

Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Backed by Netlify, Vercel, the founders of Twitter and Medium,

Responsibilities

• You'll lead a post-sales SA team that helps enterprise customers realize deep, lasting value from Sanity. Your focus is on outcomes: successful renewals, expansion into new use cases and business units, and implementations that hold up as customers grow.
• This role is deeply cross-functional. You'll partner closely with Sales to drive expansion opportunities and work with Product and R&D to ensure customer feedback shapes roadmap priorities.
• This may be you
• Must-have qualifications
• Experience leading technical ICs in a high-growth environment, ideally with developer-facing or platform products
• Strong technical foundation-comfortable discussing APIs, data models, front-end frameworks, integrations, and how Sanity fits into a modern content stack alongside hosting providers, ecommerce platforms, web and app frameworks, and analytics tools
• Track record of driving customer retention and expansion through coaching, process design, and hands-on account ownership
• Proactive about identifying risks and opportunities across the team's customer portfolio
• Clear, inclusive communicator who can build relationships with both internal and customer stakeholders
• Ability to manage ambiguity and competing priorities without losing focus on what matters most to the customer
• Familiarity with AI technologies and tooling with a focus on accelerating outcomes
• Preference for SF based candidates, remote in the United States or Canada is an option
• 5+ years in solution architecture or technical customer-facing roles
• 2+ years managing customer-facing, technical teams
• Nice-to-have qualifications
• Experience with headless CMS, headless ecommerce, or developer-focused SaaS
• Familiarity with content workflows, editorial tooling, or digital experience stacks
• Experience influencing product direction through post-sales customer insight and team feedback
• What we can offer:
• A highly-skilled, inspiring, and supportive team
• Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
• A global, multi-culturally diverse group of colleagues and customers
• Comprehensive health plans and perks
• A healthy work-life balance that accommodates individual and family needs
• Competitive stock options program and location-based salary

Benefits

Additional Information

At Sanity , we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like PUMA, Spotify, Figma, Riot Games, and Skims are using Sanity to power and automate their content operations. We're hiring a Post-Sales Solution Architecture Manager to lead the team that turns successful sales into lasting customer relationships. You'll ensure customers don't just implement Sanity-they build on it, expand with it, and become its biggest advocates. Your leadership will directly shape our retention and growth, and how we earn long-term trust with the developer and content teams we serve.

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