The Vice President of Client Partnerships is responsible for leading a diverse team of sales professionals, driving strategic growth within a defined geographic territory by expanding services into existing client accounts. This is a high-impact leadership role focused on deepening relationships, identifying cross-sell and upsell opportunities, and aligning our offerings with evolving client needs. This position will collaborate and partner with other senior leaders to align strategy, maximize sales opportunities, and achieve sales goals.
Responsibilities
The Vice President of Client Partnerships will be responsible for, but not limited to:
SALES LEADERSHIP
Driving sales activity to achieve established sales targets and strategic initiative goals
Collaborating with senior leaders to ensure our sales strategy aligns with business goals and overall company strategy
Establishing business plan and KPIs to ensure desirable sales performance
Building relationships and maximizing partnership opportunities across Nordic business lines
Collaborating with marketing on development of branding, marketing, and communication strategies
Demonstrating Nordic's maxims with enthusiasm, optimism, and courage
Directly managing, mentoring, and developing a team of sales professionals focused on evolving Nordic's brand
Driving end-to-end sales excellence through continuous process improvement and individual development of sales talent
Representing Nordic at industry conferences and events
Actively participating in sales process to guide staff and assist in closing key opportunities
Collaborating with third-party organizations or Nordic partners
Continuously building relationships and networks within the industry
Maintaining industry expertise in challenges facing healthcare organizations and how Nordic's solutions are aligned to solve problems and bring value to the organization
Providing feedback to cross-functional teams on market trends based on client interactions
TEAM LEADERSHIP
Defining, championing, and delivering on an overall sales strategy
Establishing and managing performance metrics for the regional sales team, working closely with other departments to ensure success in reaching goals
Providing day-to-day management and team leadership, including responsibility for performance management, recruitment, and ongoing professional development
Mentoring and developing sales professionals in client engagement, value-based selling, and portfolio, account, and opportunity management
Coaching team members on prospecting, account strategy, proposals, and client meeting preparation
Serving as an industry expert and providing thought leadership through collaboration with internal leaders responsible for the sales and delivery of Nordic's portfolio at healthcare-related events to build avenues for customer engagement and strong Nordic brand recognition
Building a strong, diverse, sales team to achieve success in shared goals, understanding that multiple perspectives and talents build stronger teams and results
Fostering a team-oriented culture rooted in respect, ethics and integrity, high performance, camaraderie, collaboration, and effective communication
Effectively getting work done by creating a team and culture of empowerment and execution
Collaborating with other members of the leadership team to ensure all Nordic departments and functions work together to ensure we efficiently and effectively serve our client needs, always delivering on our Nordic maxims
CLIENT ENGAGEMENT
Managing rapid growth in a high-performance, relationship-oriented culture
Developing new relationships and growing long-term relationships
Serving as a trusted advisor and escalation point for clients
Conveying a sense of urgency, acting quickly to seize opportunities and capitalize on trends, while able to change tactics quickly in midstream to optimize results
Driving results by setting compelling goals and aggressive schedules; translating these goals into actionable, quantitative plans and consistently meeting or exceeding goals
Requirements
Bachelor's degree or equivalent experience required
10+ years' related experience in high-performance client services, sales management in IT healthcare. Advisory sales experience preferred
Proven experience in setting strategic direction, developing and sustaining customer relationships, and working cohesively with stakeholders to deliver results
Excellent written and verbal communication skills
Exhibits business acumen, including a basic understanding of financial metrics and how to lead a team in alignment with organizational goals
Strong sense of urgency, attention to detail, and ability to adapt and manage multiple priorities while meeting deadlines
Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
Must be able to work independently as well as within a
Nordic · US