Run and monitor intraday and end-of-day (EOD) data pipelines across trading systems.
Ensure timely and accurate data delivery to support trading, risk, and analytics functions.
Service Level Management
Define and manage SLAs for data availability, quality, and performance.
Track and report operational metrics to stakeholders.
Reliability & Incident Management
Implement robust reliability practices for critical data services.
Lead incident response and root cause analysis for data-related issues.
Manage change requests and ensure controlled deployments.
Disaster Recovery & Failover
Execute DR and failover plans for critical data services to ensure business continuity.
Data Request & Support Management
Act as the single point of contact (DPM) for new data requests and support queries.
Serve as the first port of call for all data queries, issues, and requests from business users.
Continuous Improvement
Identify opportunities to enhance pipeline efficiency, reliability, and automation.
Collaborate with Data Engineering and IDT teams to implement improvements.
What you bring
Strong background in data operations within trading or financial services environments.
Hands-on experience with data pipelines, scheduling tools, and monitoring systems.
Familiarity with incident management, change control, and disaster recovery processes.
Excellent stakeholder management and communication skills.
Ability to work under pressure and deliver in time-sensitive environments.
Knowledge of energy trading systems and data flows is highly desirable.
Benefits
Progress as a person as we work on the energy transition together.Continuously grow the transferable skills you need to get ahead.Work at the forefront of technology, trends, and practices.Collaborate with experienced colleagues with unique expertise.Achieve your balance in a values-led culture that encourages you to be the best version of yourself.Benefit from a range of flexible working options.Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.Take advantage of paid parental leave, including for non-birthing parents.Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.Grow as you progress through diverse career opportunities in national and international teams.Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.Shell in The United KingdomShell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. WFlexible scheduleParental leave
Additional Information
, United Kingdom
Job Family Group:
Trading Jobs
Worker Type:
Regular
Posting Start Date:
June 5, 2026
Business Unit:
Trading and Supply
Experience Level:
Experienced Professionals
Job Description:
What's the role
As the Data Operations Lead, you will ensure robust, reliable, and responsive data operations across Shell Energy Trading, acting as the operational backbone for all data flows and user support. This role is critical to maintaining the integrity and availability of trading data pipelines, managing SLAs, and providing first-line support for data-related queries and requests.
Reporting to the Chief Data Officer, the Data Operations Lead combines technical oversight with operational excellence to guarantee that Shell Energy's trading data infrastructure is fully optimised.
Shell · London York Road