As a Population Health Community Navigator, you will work alongside multidisciplinary care teams to engage high-risk patients and provide personalized support that improves both health and quality of life.
Patient Engagement & Care Coordination
Conduct Social Determinants of Health (SDOH) assessments and identify barriers to care
Engage high-risk patients through outreach, education, and relationship-building
Develop and support individualized care support plans
Assist patients with appointment scheduling, follow-up care, and referral coordination
Support smooth transitions of care following inpatient or emergency department visits
Chronic Disease Support
Coach and educate patients managing chronic conditions
Encourage medication adherence and care plan compliance
Help resolve transportation, communication, and access challenges
Document patient interactions and track progress toward health and wellness goals
Medicaid Navigation & Coverage Support
Guide patients through Medicaid enrollment and renewal processes
Help prevent gaps in healthcare coverage through proactive outreach
Connect patients with educational resources related to insurance changes and eligibility
Collaborate with Patient Access and clinical teams to ensure continuity of care
Community Advocacy & Resource Navigation
Connect patients with internal and community-based resources that improve stability and well-being
Advocate for patients and help strengthen patient-provider relationships
Support efforts to reduce appointment no-show rates and improve engagement
Team & Program Support
Serve as a mentor, trainer, and educator when needed
Support Community Health Workers and Population Health initiatives
Promote quality improvement, cultural diversity, patient safety, and organizational excellence
Represent the mission and values of University Health KC throughout the community
What You Bring:
Requirements
Associate degree in a healthcare-related field or equivalent combination of education and experience
Certified Community Health Worker (CHW) or eligible to obtain certification
3+ years of experience in a healthcare or community health environment
Knowledge of Medicaid/Medicare enrollment and coverage processes
Understanding of Social Determinants of Health (SDOH) and community-based care
Strong communication and relationship-building skills
Experience working with diverse populations and interdisciplinary teams
Comfort using laptops, tablets, and electronic health record systems
Missouri CHW Certification through Metropolitan Community College
Leadership or mentoring experience
Experience documenting within Electronic Health Records (EHR)
Knowledge of chronic disease management and community health impacts
Bilingual abilities are highly valued
Why Join University Health KC?
At University Health KC, you'll join a mission-centered organization dedicated to equitable, compassionate care for every member of our community. We value collaboration, innovation, diversity, and the belief that healthcare works best when patients feel seen, heard, and supported.
Here, your work matters - not only to patients, but to entire communities.
Make an Impact Where It Matters Most
If you are passionate about advocacy, health equity, and helping people navigate life-changing care and resources, we encourage you to apply and become part of a team committed to transforming community health.
Benefits
Health insurancePaid time offEquity / stock options
Additional Information
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Please log into myWORKDAY to search for positions and apply.
Population Health Community Navigator
101 Truman Medical Center
Job Location
UH Community Care Linwood
Kansas City, Missouri
Department
Population Health
Position Type
Full time
Work Schedule
8:00AM - 4:30PM
Hours Per Week
40
Job Description
At University Health KC , we believe healthcare extends far beyond clinic walls. We are seeking a compassionate, resourceful, and community-driven Population Health Community Navigator to help bridge the gap between healthcare and the everyday realities our patients face.
In this role, you will empower individuals and families to overcome barriers to care, navigate complex healthcare systems, and access the resources they need to thrive. Whether supporting a patient through a Medicaid renewal, helping coordinate transportation to an appointment, or connecting someone to food, housing, or behavioral health resources, your work will directly impact lives across our community.
This is more than a healthcare role - it's an opportunity to become a trusted advocate, educator, and partner in improving health outcomes for vulnerable populations.
Trumed · Uh Community Care Linwood