In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
Responsibilities
Revenue impact: Address a $10B+ industry while generating significant revenue for Otter.
Build from 0 to 1 : Bootstrap complex workflow products with AI/ML built in to optimize for enterprise P&L and guest satisfaction.
Scale the foundation: Work with platform teams to scale and harden our system of record for demanding workflows (real-time; data quality; traceability; etc)
Improve operational efficiency: Directly save 200k+ hours per week of operators' time so they can focus on improving the quality of their food and services.
Requirements
5+ years of Product Management experience in fintech, data platforms, merchant systems, or similarly complex technical domains.
Proven track record of hands-on experience with complex data products where delivering measurable customer impact is a non-negotiable requirement.
Experience with building data pipelines & modeling, creating analysis using different tools and a deep understanding of multi-channel marketplace integrations
Ability to persuade skeptical executives and technical leads through rigorous logic and data-backed storytelling.
Why join us
Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success.
What else you need to know
The base salary range for this role is $213,000 - $251,000 per year.
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.
Otter · Seattle, WA