IT Analyst II - Collaboration Platform

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At Williams, we're powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day. Do something that means something at Williams. This isn't just a job - it's an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours. As a Collaboration Platform Engineer II, you will support, enhance, and help deliver solutions across core Microsoft 365 services - resolving platform issues, assisting with new feature rollouts, and contributing to the security, reliability, and overall user experience of the Microsoft enterprise platform at Williams. This role is ideal for someone eager to grow technically, take on increasing ownership, and play a meaningful role in Williams' AI transformation as Microsoft Copilot and adjacent technologies become central to how we work. Your work will challenge you, and with our Core Values to guide you, you'll quickly learn and grow with us. Responsibilities/Expectations: Provides application software development services or technical support Develops program logic for new applications or analyzes and modifies logic in existing applications Codes, tests, debugs, documents, implements and maintains software applications Analyzes requirements and maintains, tests and integrates application components in a timely, cost-effective manner Monitors, supports and diagnosis application systems to ensure specifications are met Develops procedures for application system testing and validation to ensure system integrity Support s the administration of core Microsoft 365 services ensuring reliable, secure, and compliant enterprise capabilities through identity management, MFA, Conditional Access, permissions reviews, and policy administration under established guidance Assist s with platform operations such as licensing, service accounts, distribution groups, shared resources, external access settings, tenant integrations, migrations, and environment changes, including provisioning, coexistence activities, and validation tasks Monitor s the Microsoft 365 product roadmap, evaluate emerging capabilities, and communicate platform updates, technical requirements, and rollout plans to stakeholders, including translating complex concepts for non-technical audiences Provide s operational support for Microsoft platform issues, troubleshoot s routine and non-standard problems, and collaborate s with senior engineers on more complex platform challenges Contribute s to automation, documentation, and continuous improvement efforts that enhance platform support, service quality, and operational efficiency Other duties as assigned Education/Years of Experience: Required: High school diploma/GED and a minimum of one (1) year of IT experience Preferred: Bachelor's Degree in Computer Science, Management Information Systems, or related field and a minimum of two (2) years' IT experience Other Requirements: Participation in 24/7 on-call support Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority Needs basic knowledge of Microsoft Office Application and PC skills #LI-CT1 About Tulsa: Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S. Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on CNN Travel's best destinations to visit in 2022! Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out visittulsa.com to learn more! We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what's next. Here's a look at what that means: Strong pay plus an annual incentive program Hybrid work for most office roles, plus real flexibility in many field positions Medical, dental, and vision coverage with options that fit your life, not the other way around 401(k) with company match and an annual company contribution Paid time off, including company and floating holidays Paid parental leave (up to six weeks per parent), plus fertility and adoption support Advanced AI tools and resources to help level up and work smarter Clear pa