RAI Knowledge, Talent, and Data Systems Intern (unpaid)

Benefits

Additional Information

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. ***THIS ROLE IS ONLY AVAILABLE FOR STUDENT'S FROM THE UNIVERSITY OF MICHIGAN'S SCHOOL OF SOCIAL WORK***This fully remote MSW field placement will support Resettlement, Asylum, and Integration (RAI) in the United States which is comprised of 29 dynamic offices. RAI-US delivers lasting impact in refugee and immigrant communities by providing initial resettlement, mental health, employment, workforce development, English as a second language, and immigration services in addition to services for foreign-born survivors of crime and human-trafficking. Across these dynamic program areas, private resource development is increasingly critical to continue providing lifesaving services in our communities. Through supporter engagement including volunteers and donors, we can build wider webs strengthening welcome and integration for newcomers. Volunteers provide critical support to clients, programs, and offices. Increasing creative strategies for private fundraising and donor engagement is essential. Join our team and meet this historic moment by helping to sustain services and the value of welcome. This MSW field placement opportunity will work with the RAM team. The Resource, Acquisition, and Management (RAM) team is based in RAI-HQ with the mandate to support RAI-US development and volunteer operations staff across our U.S. offices. RAM builds human-centered systems and strategies to engage RAI staff to most efficiently - and compliantly - leverage private resources to meet critical client needs. The scale of our global work presents many opportunities and challenges. This internship will play a critical systems-support role alleviating pressures across our U.S. offices and contributing to informing responsive strategies to meet emergent needs for staff, volunteers, and donors.This position is fully remote with a flexible schedule. It entails learning and navigating several digital platforms as well as communicating with staff, volunteers, and community members across the U.S. The ideal candidate is enthusiastic about digging into the details of external communications, platforms, and databases to support RAI volunteer and donor engagement strategies, about creating trainings/resources/other content to support staff, volunteers, and donors across the RAI network, and engaging warmly and compassionately with all stakeholders. Successful interns are able to prioritize time and work independently on detail-oriented inventorying or design activities initiating proactive communication with updates and questions.Major Responsibilities can be refined based on student interest, these may include but are not limited to:Instructional Design and Knowledge Management - Receive training on instructional design/adult learning principles in order to contribute to efficient, effective, appealing, engaging, and inspiring acquisition of knowledge - Identify knowledge gaps and update/create training content on Kaya and RescueNet for Volunteer and Donor Engagement and Operations - Design and deliver info sessions and trainings to staff and volunteers, which will include creating recordings and animated videos to supplement - Topics could include but are not limited to: - Info sessions: Volunteering and Interning with IRC; Pathways to Support IRC - General orientation: Expectations & Policies for Volunteers/Interns - Developing department specific orientations - collaborate with HQ teams - Volunteer Operations: Onboarding staff to effectively & compliantly engage volunteers/interns across platforms & processesHuman-Centered Systems Support - Monitor and engage in specific database improvement projects which could include research, data collection/analysis/visualization, surveys, focus groups, etc. to build responsive support for emergent needs - Salesforce - Relationship Management Database - Golden - Volunteer Engagement Platform - Integra - Platform for federal cost-share reporting on private resources - Connect with staff across 29 RAI offices and HQ as well as prospective & onboarded volunteers and donors. - Data-informed strategies and campaigns to harness talents and resources of communities - Monitor data dashboards across Salesforce, Golden, and Integra and synthe