Partner Manager, System Integrators

Benefits

Additional Information

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem- accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry's largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we're always looking to identify talented individuals to join our team. **This is a hybrid position that requires 2 days per week in office at our Chicago location** The Partner Manager, System Integrators is a commercial role focused on executing the day-to-day activities that keep GSI partner relationships active, pipeline moving, and opportunities progressing. This role works directly alongside the Senior Director, Partner Commercial, learning the commercial motion for enterprise SI partnerships while owning a defined set of execution tasks across account coordination, pipeline follow-up, and partner engagement. This is a development role - the right person is commercially curious, organized, and hungry to grow into a full partner sales motion. Strategy and relationship leadership are set by the Senior Director; this role executes against them with increasing independence over time. HOW WE'LL BE WINNING TOGETHER DAY TO DAY Pipeline Execution & Follow-Up Own follow-up cadences on active partner-sourced opportunities - tracking next steps, scheduling calls, and ensuring nothing stalls due to lack of coordination. Maintain accurate and current pipeline records for assigned GSI accounts in Salesforce; flag status changes, risks, and stalled deals to the Senior Director. Coordinate with partners to ensure leads are entered and evaluated in Syndigo's partner platform (PRM) prior to handoff - ensuring proper attribution, deal registration, and pipeline visibility from the point of origination. Support joint account planning sessions by preparing account maps, pipeline summaries, and partner activity reports ahead of meetings. Partner Engagement Support Serve as a day-to-day point of contact for assigned GSI partner contacts on operational and coordination matters - escalating commercial decisions to the Senior Director. Schedule and prepare materials for partner meetings, QBRs, and executive briefings; document outcomes and track action items to closure. Support the Senior Director in advancing strategic alliance discussions by handling logistics, internal coordination, and follow-through on agreed next steps. Build familiarity with each GSI partner's organizational structure, key contacts, and active priorities to provide informed support on pursuits. Internal Coordination Coordinate with Partner Enablement to ensure GSI contacts are registered in the PRM, progressing through certification, and connected to the right training resources. Liaise with Partner Success on active deal handoffs - ensuring the right internal resources are briefed and engaged when partner-sourced deals advance. Support preparation of alliance governance artifacts, partner tiering updates, and portfolio documentation under the direction of the Senior Director. Assist with internal reporting on GSI pipeline, activity, and engagement metrics for leadership updates. Learning & Development Actively develop knowledge of Syndigo's product portfolio, competitive positioning, and partner value proposition through internal enablement resources and direct deal exposure. Shadow the Senior Director on partner pursuits, RFPs, and executive engagements to build fluency in the commercial motion. Progress toward independent ownership of defined partner accounts and pipeline targets as commercial capability grows. WE SHOULD TALK IF THIS SOUNDS LIKE YOU 2-4 years in a commercial, sales support, channel coordination, or business development role in B2B SaaS. Organized and detail-oriented - comfortable owning follow-up cadences, tracking multiple active threads, and keeping pipeline data clean. Strong communicator in writing and on calls; comfortable engaging partner contacts professionally without senior supervision on routine matters. Genuine interest in partnership and channel sales as a career path - this role is designed to develop into a full partner sales motion. Familiarity with Salesforce or equivalent CRM required; PRM experience a