Deputy Director for Programs - Department of Homelessness and Supportive Housing (PEX 0953)

Responsibilities

• Essential Duties and Responsibilities
• Leadership & Strategic Direction
• Provide strategic leadership for all Programs Division functions to advance department and citywide homelessness response goals.
• Lead senior managers and staff to ensure the delivery of high‑quality, outcomes‑driven programs.
• Promote an equitable, collaborative, and accountable organizational culture.
• Program Design, Operations & System Implementation
• Direct the design, implementation, and continuous improvement of shelter, housing, prevention, coordinated entry, and problem‑solving programs.
• Guide the opening, demobilization, and operational readiness of new and existing shelter and supportive housing sites.
• Operationalize policies, procedures, and programmatic requirements across program areas.
• Internal Cross‑Division Collaboration
• Partner with internal divisions to operationalize programs, policies, procedures, and strategic initiatives.
• Coordinate with Planning, Performance & Strategy, Administration & Finance, Equity, and Communications to advance department priorities.
• Executive Team Leadership & Representation
• Serve as a member of the department's executive team, contributing to department‑wide strategy and decision‑making.
• Provide high‑level briefings, updates, and recommendations to the Executive Director, Chief Deputy Director, and senior leadership.
• Stakeholder Engagement, Public Interface & Accountability
• Represent the department with providers, community partners, city departments, and the Mayor's Office.
• Engage with and respond to boards, commissions, oversight bodies, elected officials, and the public.
• Support Continuum of Care participation and multi‑stakeholder initiatives.
• Funding, Grants & Resource Development
• Lead or support the development of grant applications for philanthropic, state, and federal funding.
• Ensure high‑quality reporting and compliance associated with awarded grants.
• Compliance, Contracts & Fiscal/Programmatic Monitoring
• Ensure contract, fiscal, and programmatic compliance across all program areas.
• Maintain and oversee monitoring schedules and follow‑up actions.
• Ensure effective use of the Contract Lifecycle Management System (CLMS) for all contract‑related activities.
• Education:
• Baccalaureate degree from an accredited college.

Requirements

• Substitution:
• May substitute up to 2 years of education with additional years of experience.
• A Master's degree in public administration, public policy, social work or another related field may substitute for one (1) year of the required management experience.
• Desirable Qualifications
• Has experience working at a senior management level in a large and complex public sector agency, or experience working c

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