Conducts technical checks on insurance documentation to ensure accuracy, able to notice discrepancies or errors within the documentation. This includes using
specific IT based systems to support the technical process with some supervision/referral where applicable
Liaise with customers and brokers to resolve queries and issues related to the work being processed
Ownership of own workload
Input details into the database to initiate settlement / updates
Complete accurate reporting associated to the work being processed
Supports and inputs to innovation and process improvement projects
Reviewing / validating insurance documentation.
We're looking for people who have
Strong numeracy, verbal and literacy skills
Computer literate with working knowledge of Outlook and MS Office
Work to a high level of accuracy with attention to detail
Strong organisational, personal and time management skills
Ability to work independently and as part of a team
Excellent Customer Service skills
Ability to demonstrate strong negotiating and influencing skills
Positive attitude and natural curiosity to identify improvements
Investment In Training and Development
Our Culture
Employee Benefits
As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically thr
Benefits
Dental insuranceVision insuranceRemote work optionsFlexible schedule
Additional Information
Job Description:
JOB TITLE: Associate Claims Examiner
LOCATION: Remote Flexible working with the opportunity for hybrid working from Chatham/London
TYPE: Permanent, Full - time (37.5 hrs per week)
Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. Our core business services involve performing checks on insurance documents, processing premium transactions and processing claims transactions.
Individual will reside in the UK and have Right to Work in the UK.
Job Overview
We have a fantastic new job opportunity for an individual who wants desire to grow their insurance understanding.
If you are starting out on your insurance career, then this could be just the role for you.
An Associate Claims Examiner works as part of a Team under the direction of a Team Manager, performing standard technical checks and processes as they relate to the risk being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved.
All work processed must meet agreed service levels in respect of quality and turnaround times.
Training will be provided for all insurance documentation / systems required to perform the role.