Care Team Operations Associate

Responsibilities

• Coordinates home health, insurance, vendors, and other social assistance services for our members
• Initiates and manages referrals based on member needs, ensuring effective communication throughout the process.
• Connects with insurance, other providers, and other organizations to request and deliver appropriate medical services and records for members
• Uses our analytical platforms to generate and communicate weekly reporting & planning to support clinical care
• Uses member benefits platforms to determine eligibility as needed, organize Medicare/Medicare Advantage support and enrollment as needed
• Communicates with members and external agencies regarding referrals made on their behalf.
• Supports team meetings with note-taking and follow-ups on all commitments
• Work Experience
• 1 year administrative work such as scheduling and coordination tasks (appointments, follow-ups, or care plans) and or experience in maintaining accurate records and documentation.
• Must be BILINGUAL - SPANISH/ENGLISH
• $21.00 - $25.00 / HR
• We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Benefits

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Company Intel

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