School Office Manager - SY 26-27

About the role

ACCEL Schools is seeking a friendly, energetic and ethical School Office Manager to manage all office functions and act as the first point of contact for students, parents and the general public interested at North Bend STEM Academy in Cincinnati, Ohio for the upcoming 2026-2027 school year. The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations. The School Office Manager will: Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values. Manage school-wide phone, email, and in-person communications including: Answer phones Greet/direct visitors and students arriving at the office Implement registration, badging and visiting procedures for parents and guests Help create and distribute school newsletters, surveys, and other notifications Assist with school events such as Parent Orientation, Open House, school outings, and field trips Ensure a clean and welcoming environment is maintained Support student enrollment goal and retention processes including: Participate in information sessions Produce welcome packets and mailers Conduct tours and student/parent orientations Input student and staff data into the appropriate systems Request and obtain records for newly enrolled students Achieve compliance with all federal, state, local and school student record-keeping requirements such as to: Ensure 100% on-time and complete daily attendance submissions Complete all required steps of the truancy process Process student withdrawals Prepare and maintain transcripts Fulfill records requests within policy guidelines Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations Participate in annual student record audits Perform administrative support functions such as: Preparing reports Filing Processing incoming and outgoing mail and packages Coordinating meetings and events Maintaining calendars Maintain appropriate levels of office supplies and other material inventory Log and report issues pertaining to office equipment, technology, custodial, and facilities Maintain up-to date transportation logs and coordinate with transportation officer and vendor as needed Maintain meal count lists and communicate monthly food calendars Ensure timely and accurate completion of human resource processes including: I-9 verification for new hires Weekly time & attendance submissions for 100% of staff Offboarding Actively participate in school staff meetings, committee meetings and professional development events Perform other duties as assigned About You: Associate's degree: Bachelor's degree preferred Minimum two (2) years' office management experience High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint) Experience learning and mastering new computer programs High quality written and verbal communication skills Excellent organization and time management skills Ability to work independently and contribute to a team Professional, punctual and self-motivated Understanding and ability to manage confidential information Ability to lift 25 lbs. Ability to pass federal and state criminal background checks (FBI/BCI) Experience working in an education setting preferred "We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." - Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: