Change Management Analyst (hybrid)

Requirements

• Instructional Design Certifications
• Experience using video editing software
• Experience using training development tools such as Captivate, Articulate
• Knowledge of Instructional Design methodologies, tools, and best practices
• As a public utility, NiSource i

Benefits

Additional Information

Change Management Analyst Location: Columbus, OH office (Hybrid - 3 days/week in office) The Change Management Analyst is responsible for enabling the execution of the Enterprise Change Management strategy through helping with integrated communication, training, and change activities . This role supports the implementation of enterpris e-wide change methodology by partnering across program teams to help the change team design and deliver communications, training, and engagement activities that build awareness, readiness, and adoption. The analyst works across implementation areas to assess change impacts, develop targeted enablement strategies, and monitor stakeholder adoption, while leveraging strong business judgment and communication skills to effectively engage stakeholders at all levels of the organization. In addition to being highly organized, self-motivated, and detail-oriented, this candidate must possess the strong business judgment and interpersonal skills needed to communicate effectively with all levels of the organization. Essential Functions Responsible for working with Change Management Lead, consulting partners and program teams to support execution of integrated change, communication, and training strategies, including change plans, stakeholder analysis, communication and training plans, measurement, leader enablement, and change network coordination. Collaborate closely with key stakeholders, including leaders, project teams and end-users, to build alignment, gather input, and drive engagement across communication, training, and change activities. Develop and deliver targeted communication materials and training content (e.g., presentations, job aids, learning resources, and engagement materials) to effectively inform and enable stakeholders throughout the change journey. Collaborate with project teams in partnership with Change Lead to translate change impacts into communication and training strategies that address business challenges and support adoption. Identify and support the continued maintenance of change impacts to inform critical change deliverables including coordinating with SMEs for input and validation. Gather and analyze qualitative and quantitative metrics (including training participation, communication effectiveness, and adoption data) to assess readiness and adoption and recommend mitigation strategies to address gaps. Identify additional oppor tun ities to gather metr ics. Support identification of resistance areas and contribute to mitigation strategies through targeted communications, training interventions, and stakeholder engagement approaches. Assist in developing, coordinating and executing engagement events to build understanding and future adoption. Maintain accurate records of change management and training activities, progress and outcomes and track activities for project/program teams. Support execution and coordination of major change activities across programs and projects (e.g., communication deployment, training logistics , scheduling, and stakeholder engagement tracking). Bui l d relationship s with peers acr oss projects t o learn from e ach o ther ; leve rage existing opportun ities to combine m essagin g in existing communications and engagement activities Required Qualifications for the Position Bachelor's Degree 1-3 years experience in change management-related programs (stakeholder assessment, change impact analysis, digital communication and engagement, training support and business readiness) or other highly valuable or relevant experience. C hange Management Expertise Strong understanding of change management methodologies, tools, and best practices. Leadership & Ways of Working Ability to work independently and meet deadlines Strong team player with the ability to work effectively with and through others Ability to include others and drive alignment toward a common vision or goal Experience navigating in matrixed environments Strong reliability , being able to follow-through on commitments and highly accountable. Communication and Stakeholder Management Exceptional written and verbal communication skills Strong interpersonal and relationship-building skills, with the ability to influence and motivate stakeholders at all levels Ability to effectively manage stakeholders in a matrixed environment Analytical & Problem-Solving Skills Strong analytic and decision-making abilities Ability to interpret data and work with analytic models and advanced technologies, including data reporting and data visualization Technical Skills Advanced experience with Microsoft Office, including Excel and PowerPoint Other Requirements Ability to travel up to 25%

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at nisource? Share your experience