Build and maintain a customer reference program with a robust roster of customer references who can support reference calls with prospects
Identify strategic customer advocates and lead development of customer content, including case studies, videos, panel participation, and testimonials
Maintain a scalable library of customer proof points that support PR and thought leadership programs, campaigns, executive storytelling, and global industry events
Lead content development for customer speaker presentations for major events, webinars, and conferences, from sourcing speakers to speaker prep and execution
Track, analyze, and report on the performance of customer marketing campaigns and programs
Manage customer logo rights approvals and upkeep a database of approved logos for use in marketing and sales collateral
Serve as a trusted advisor to cross-functional stakeholders on how to leverage customer content and references for maximum impact
Requirements
5+ years of experience in customer marketing (B2B experience preferred; finance or tech a plus)
Proven ability to build trusted relationships with customers and cross-functional stakeholders, including sales enablement and customer success teams
Exceptional storytelling and writing skills across multiple formats and channels
Strong organizational skills with the ability to manage multiple programs simultaneously
Data-driven mindset with experience measuring engagement and program impact
Strong understanding of the customer lifecycle and the role customer marketing plays across acquisition, expansion, and retention
Benefits
Brex LLC is a wholly owned subsidiary of Capital One, N.A.Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.Remote work optionsEquity / stock options
Additional Information
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Marketing at Brex
Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior. If you want your creativity to drive growth and shape perception, this is the place.
Brex · New York, NY