Accelerate time to value by applying project and program management expertise, ensuring the efficient and high-quality delivery of results for clients.
Cultivate enduring relationships with clients by applying consultative skills, maintaining clear and consistent communication, and monitoring and reporting on the value generated from the Advisory Services engagement.
Partner with teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events
Your Background
8+ years of experience within SaaS companies or similar product organizations or technology consulting firms. Track record in managing large-scale projects and programs.
3+ years in Professional Services, Technical Consulting, or Success customer-facing roles, preferably in the Public Sector . Experience managing client relationships and delivering successful project outcomes.
You're fluent in English, but it would be nice to have a second language, such as Spanish, French, or Portuguese, for business communication.
It's nice if you have
PMP Certification, Agile Certification (Scrum Master, Product Owner), or similar : A recognized credential that validates your ability to manage professional projects.
Benefits
In the United States , we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:Zone A: $128,700 - $168,025Zone B: $116,100 - $151,575Zone C: $107,100 - $139,825This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.Benefits & PerksAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of w
Additional Information
Working at Atlassian
Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Your future team
The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.
We're hiring an Engagement Manager to join our Advisory Services team as an individual contributor - this is not a managerial role. The Engagement Manager plays a critical role in driving customer outcomes by advising external clients on achieving their goals with Atlassian's solutions. This position is key to driving Advisory Services engagements and focuses on leading and executing client engagements to meet strategic goals and deliver value. This is an individual contributor role reporting to a manager in Advisory Services.
Atlassian · Austin, TX