Current permanent US work authorization required
Two years of appropriate work experience that would indicate a high level of communication skills and knowledge of the modern revenue cycle
Broad Knowledge of Government Programs and Insurance Regulations
May be requested to work overtime and/or weekends to fulfil client requirements
Knowledge, Skill, and Ability Requirements
Proficiency with Microsoft office suite (Excel, Word, PowerPoint, Outlook, Visio, SharePoint)
Ability to pay close attention to details; strong follow-up and follow-through skills
Requires the use of independent judgment, discretion and decision making abilities
Ability to interact with internal and external customers in a professional manner
Ability to ramp up on a client's environment, processes, historical context, and systems to provide support to an engagement as soon as possible
Demonstrates a solid understanding of and adheres to all Huron Healthcare compliance program requirements
Work Environment:
This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time.
Benefits
Health insuranceVision insuranceRemote work options
Additional Information
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
The Insurance Collections Representative is responsible for following up directly with commercial and government payers to resolve billing issues and secure appropriate reimbursement in a timely manner. This individual identifies and analyzes denials and payment variances, then enacts corrective measures as needed to resolve the errors. This role is a remote position supporting a virtual business office. As such, this role requires frequent and effective communication via phone, email, and instant messaging with the various engagement teams. Strong oral and written communication skills, analytical skills, ability to work independently, and be self-motivated are required.
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Duties and Responsibilities:
Examines denied and underpaid claims to determine reasons for discrepancies from expected reimbursement
Provides payers with specific reasons for suspected underpayments and analyzes the given denial reasons by payer
Works with management to identify, trend, and address root cause of denials, helps pinpoint strategies for reducing A/R
Effectively handles all communications, including telephone, electronic, and paper correspondence from payers and departments within the business office
Participates in continuous quality improvement efforts on an ongoing basis, establishing goals with supervisors and tracking progress
Maintains a thorough understanding of federal and state regulations, as well as specific payer requirements and explanations of benefits, in order to identify and report billing compliances issues and payer discrepancies
Reports all identified compliance risks to appropriate leadership
Other duties and responsibilities as assigned.
Reporting and Supervision:
The Insurance Collections Representative will report to an HMS Manager
Huron Consulting · Chicago - 550 Van Buren