Senior Technical Product Manager

Responsibilities

• Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent
• Own the regulatory surface across multiple markets - monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope before they become blockers
• Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required
• Run lean, autonomous discovery - synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently
• Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately
• You'll be great for this role if
• Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets
• Strong ability to manage complex, multi-stakeholder environments - including Legal, AML, Compliance, Risk, and Operations - negotiating scope with credibility and care, and holding the line when it matters
• Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities, and to make coherent product calls across the full stack
• Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning
• Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them
• Why you should join SumUp
• 🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our modern Sofia office. This involves an office-first setup
• 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
• 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
• 📚 A dedicated annual L&D budget of €2000 and 10 paid days of educational leave which can be used to attend conferences and/or advance your career through further education
• 🏖 Generous time off: 25 days of paid leave, plus one extra day per year of service (up to 35), along with public holidays and special leave options
• 🏥 Peace of mind: additional health insurance and life insurance
• 💪 Stay active: on-site yoga and a co-sponsored Multisport card offering access to hundreds of sports facilities
• 🍽 Meal support: benefit from a tax-free food voucher program plus flexibility via our Re:Benefits platform
• 🚌 Easy commute: free shuttle buses connecting directly to Joliot-Curie metro station
• 🌴 Break4me: 1-month sabbatical after 3 years of service
• 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
• About SumUp
• Be empowered to do more that matters.
• At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
• SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions

Additional Information

The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and whether the decisions made along the way are auditable and defensible. This isn't a coordination role - it's a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming. If you want to own something that genuinely matters - where your decisions shape compliance outcomes, merchant experience, and platform capability simultaneously - this is that role.

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