Business Initiatives and Project Coordinator

Responsibilities

• Onboarding Scheduling & Logistics
• Coordinate scheduling and logistics for GPS onboarding activities, training sessions, and follow-up meetings
• Manage project rollouts within project management systems for program launches, policy updates, and technology initiatives
• Communicate onboarding schedules and logistics with new employees, trainers, and department leaders
• Maintain onboarding calendars, documentation, and tracking systems to ensure accuracy and accessibility
• Support preparation of onboarding materials, training resources, and event logistics
• Track onboarding milestones and provide status updates to leadership
• Student Services Administrative Support
• Provide administrative support to student services teams through data entry, documentation updates, and communication tracking
• Update student records and notes in university systems following established procedures and guidelines
• Handle confidential student information in compliance with FERPA requirements
• Provide customer service support and direct students to appropriate resources as needed
• Assist with administrative support during peak enrollment periods and staffing transitions
• Academic Operations
• Maintain academic operations tracking tools including course projections, enrollment capacity data, and registration monitoring reports
• Track planned student enrollment and registration activity across academic terms
• Monitor registration activity and identify discrepancies requiring follow-up
• Collaborate with academic operations and CRM teams to support data accuracy and operational effectiveness
• KPI Data Entry & Reporting Support
• Enter and maintain operational and performance data in support of institutional reporting and KPI tracking
• Maintain organized documentation and records to support reporting accuracy and consistency
• Identify and communicate data discrepancies or anomalies to appropriate team members
• Assist with reporting requests and operational data analysis as assigned
• General Operations Support
• Provide scheduling, project coordination, and administrative support for GPS leadership
• Participate in cross-functional initiatives, committees, and division-wide projects
• Contribute to process improvement efforts and operational efficiency initiatives
• Support special projects and additional duties as assigned

Requirements

• Strong organizational skills with exceptional attention to detail and accuracy
• Ability to manage multiple priorities, deadlines, and projects simultaneously
• Strong written and verbal communication skills with a customer-service mindset
• Interest in higher education operations, project coordination, and process improvement
• Ability to work independently while collaborating effectively across departments and teams
• Comfort working with data, spreadsheets, reports, and operational tracking systems
• Strong problem-solving skills and a proactive approach to identifying and resolving issues
• Ability to maintain confidentiality and appropriately handle sensitive information
• Adaptability and willingness to learn new systems, technologies, and processes
• Knowledge and experience working with a diverse population is preferred
• Bachelor's degree required
• 0-2 years of professional experience; experience in higher ed

Benefits

Additional Information

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.

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