Support the implementation of AWD/SSC Chorus across Nationwide Financial .
Build and implement technology solutions through business configuration.
Collaborate with technology teams to align solutions with business objectives
Validate that technology solutions support business strategy and delivery expected benefits.
Engage in cross functional collaboration, partnering with various stakeholders and project/product team members.
Monitor and adhere to service KPIs.
Monitor and troubleshoot complex workflow configuration issues, ensuring minimal disruption to business users.
Role Required Skills
In depth knowledge of AWD/SSC Chorus design principles and system integrations (AWD Configuration).
Extensive experience in workflow distribution platforms.
Strong ability to communicate effectively and partner with business and technology and delivery teams.
Proven ability to manage multiple complex tasks and projects.
Strong troubleshooting and critical thinking skills.
This role will be required to work a hybrid in-office schedule out of our downtown Columbus, OH office (2 days per week).
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
This is a G4 band role.
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Job Description Summary
As a Consultant, you will be responsible for providing subject matter expertise to inform business outcomes, in addition to providing competitive industry analysis for a product and journey across multiple lines of business.
Job Description
Collaborates with Business Capability Owner on prioritization and develops requirements throughout the software development lifecycle to ensure business objectives and solution vision are being met.
Conducts competitive analysis on customer, product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Business Capability Managers and/or Owners.
Assesses organizational impact for organizational change management planning. Coordinates communication and training and is accountable for overall business readiness. Provides recommendations to the Business Capability Manager and/or Owner and agile team.
Keeps up on the latest industry trends as well as customer needs and behaviors.
Serves as a source of expertise for direction, mentoring and guidance for less experienced analysts.
Participates in agile ceremonies, daily stand ups, show and tells, iteration planning and retrospectives.
Partners with Business Capability Manager to define KPIs that measure effectiveness of the product and journey with customers. Works with team to identify areas focus and provides insights to product and journey owner for prioritization.
Leads and execute design and development on business configurable tools where applicable in support of operational partners.
May perform other respons
Benefits
Vision insurance
Additional Information
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
This role will support the delivery of AWD/SSC Chorus efforts for our NF Flagship Post Issue Optimization effort. In this position, you will build intelligent workflow & distribution solutions through business configurable technology that will directly support our sales, new business, and post issue service teams. These products will help to advance our business goals & strategic objectives through close partnerships with technology and business leaders to support the growth of our business and improve the overall experience for our members, partners, and associates.
Nationwide · Ohio - Columbus, One Nationwide Plaza