Senior Program Manager at Purestorage

Orchestrate Global CX Engagement: Lead the end-to-end strategy, content, and execution for marquee organizational programs-including All Hands, leadership forums, and recognition initiatives-ensuring total alignment with enterprise business priorities.
Operationalize Voice of the Field Insights: Synthesize complex feedback from CSAT and NPS programs into clear, actionable data trends, driving cross-functional accountability and tracking corrective actions to optimize the frontline experience.
Drive Strategic Change Communications: Author and manage high-impact internal communication streams, translating complex corporate updates into transparent, motivating narratives that align global teams around shared goals.
Scale the CX Knowledge Ecosystem: Project-manage critical operational efficiency workflows and spearhead the continuous modernization of the CX HUB, establishing it as the definitive, friction-free digital source of truth for global teams.
WHAT YOU BRING
Certification: PMP Certification required
Cross-Functional Program Mastery: Proven expertise leading large-scale program management and internal communication initiatives, with a demonstrated ability to align multiple diverse groups around a single objective.
Strategic Communication & Change Management: Exceptional business writing and relationship-building skills, with a knack for navigating organizational change and translating corporate priorities into clear, engaging team actions.
Analytical Problem Solving & Feedback Loop Execution: Strong proficiency in data analysis, particularly within customer-satisfaction focused environments, with the ability to turn qualitative field feedback into structured operational plans.
Digital Workplace Optimization: Superior organizational skills with specialized experience building and maintaining collaborative project repositories and online document ecosystems (such as Google Docs) to drive transparency.
Work Location: We are primarily an in-office environment and therefore, you will be expected to work from the North Carolina office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave
#LI-ONSITE
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$146,000 - $219,000 USD
WHAT YOU CAN EXPECT FROM US:
Innovation : We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
Team : We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview.
OUR COMMITMENT TO A ST

Senior Program Manager

About the role

Responsibilities

Benefits

Additional Information

Your Match

Company Intel

What employees say

Interested in this role?