Hands on installation, support, configuration and maintenance of Bill Gosling's network and security equipment (hardware and software).
Manage the securitization of LAN, WAN, routers/switches, internal/external connectivity, Firewalls, VPN, VOIP, wireless and related network/security technologies as required.
Creation and maintenance of internal and external information security documentation such as client/vendor/internal audits.
Participation in Disaster Recovery / Business Continuity / Cyber Response planning and testing.
Contribute to operational and support best practices and standard process development through secure practices.
Ensure network and security infrastructure and related procedures support business requirements.
Collaborate with, support, and provide coverage for other roles within the IT department as needed.
Perform other duties as assigned by management and/or supervisor.
Deal with clients in a professional and appropriate manner, in accordance with Bill Gosling Outsourcing's "Promise of Performance" and "The Gosling Theory" and all Company Policies
On-call and after-hours work required
Ability to travel to/from branch offices if required
Highly available and reliable in times of emergency changes and/or support
Contact person for Network / Information Security related matters
Participation in weekly Change Advisory Board (CAB), Control Self-Assessment (CSA) Board and Information Security and Risk meetings
Logging of RFCs, Incidents, Problems and Risks per Bill Gosling's ISO 27001 and PCI DSS standard processes.
Function as an internal consulting resource on network, information security issues and/or coordinate information security efforts with the internal Control Self-Assessment (CSA) team or other business functions
Conduct/complete information security risk assessment programs including internal, vendor and client assessments
Provide, coordinate and/or assist with network and information security awareness, Incident response
and change management, Business continuity & disaster recovery programs and
Ensure the secure operation of the organization's computer systems, servers, and network connections.
Audit network and user activity in addition to assisting with the maintenance of the Branch Test/Task Schedule.
Perform internal/external vulnerability scanning, reporting and remediation
Determine network and security needs, develop, and implement solutions.
Identification of non-conforming processes, security or services
Report access privileges inappropriate to job duties to the MC and/or VP for correction
Internal consulting related to understanding of ISO 9001/27001(Security) standard
Understanding of PCIDSS and requirements related to certification at Bill Gosling Outsourcing
Champion company core values and other company programs
Other duties as assigned
Why Join Us?
Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training : We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture : Work in a collaborative, supportive environmen
Additional Information
Join a Team That's Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results !
Bill Gosling India Private LimitedThe Information Security Analyst plans and carries out security measures to protect our organization's computer networks and systems. Their responsibilities are continually expanding as the number of cyberattacks increases.
They will be heavily involved with creating our disaster recovery plan, including preventive measures such as regularly copying and transferring data to an offsite location. It also involves plans to restore proper IT functioning after a disaster. The Executive, Information Security will continually test the steps in their recovery plans.
They are required stay up to date on IT security and on the latest method attackers are using to infiltrate computer systems. Analysts need to research new security technology to decide what will most effectively protect their organization. In addition to reviewing and auditing the Information Technology Infrastructure for the maintenance of security and compliance.