Responsible for the initial application screening, eligibility determination, contract preparation, client briefings, rent calculations, file preparation, interim reexaminations, annual recertification's, client transfers, data entry of required information into the Elite Section 8 Database, and general communication with clients and landlords via telephone, e-mail, mail, and in-person meetings.
Review cases, develop unit goals and objectives, monitor staff productivity, interfacing with landlords and clients.
Manage and ensure that staff members are working within federal regulatory and local policy guidelines.
Team Leaders will be cross trained in all the areas of rental subsidy administration.
Team Leaders are required to take various mandatory trainings.
May be assigned to related tasks as programmatically needed.
Team Leaders will provide input and assist Coordinators with Performance Evaluations
Preferred skills
Excellent Communication Skills
Strong Customer Service Focus
Computer Proficiency
Bilingual a Plus
Section 8 or other Rental Subsidy experience a Plus
Benefits
Health insuranceVision insurance
Additional Information
About the Agency:
The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.
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Your Team:
At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD's rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved.
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