Advocate I - Murdoch Developmental Center

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work Murdoch Developmental Center is currently accepting applications for an Advocate I. This position is responsible for helping to provide Advocacy services at Murdoch Developmental Center, in Butner, NC. As an Advocate I, this position helps to ensure that facility-based systems operate so that individuals' rights are upheld, and that quality care and treatment are provided. This position fulfills these obligations by being available to and working on behalf of the individuals and their families/guardians, consulting/collaborating with facility administration, training individuals/families and guardians/facility employees on human rights of the individuals served, investigating allegations of abuse/neglect/exploitation/rights violations, compiling reports that reflect the investigative work and findings, making recommendations for remediation of assessed needs, monitoring programs throughout the facility, contributing to the human rights committee of the facility and participating in facility committees as assigned by the Director of Advocacy. This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events. Knowledge Skills and Abilities/Management Preferences ***This is a repost. Previous candidates NEED to reapply to be considered for position.*** Recruitment Range: $43,267.00 - $58,000.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Substantial knowledge of mental health/developmental disabilities and substance abuse service systems, quality improvement initiatives, and program monitoring. Knowledge of and the ability to interpret North Carolina's consumer rights and mental health laws, ICF-ID regulations, Office of State Human Resources policies and the policies of the Facility and the Division of State Operated Health Care Facilities. Considerable skills in investigative techniques (interviewing, collecting, and analyzing evidence, summarizing, and presenting findings, etc.) and negotiation is vital to achieving the resolution of complaints, grievances, and allegations. The ability to develop and maintain effective working relationships that ensure the confidence of individuals, families, and staff at all levels of both the facility and the State is critical. A capacity for critical thinking and process analytical skills, as well as the ability to exercise these skills, even under stressful conditions. Excellent oral and written communication skills are essential, as well as software application skills. Exemplary collaborative and interpersonal skills are essential for effective participation in various team environments. Physical Requirements (ADA): Ability to complete documentation via computer/Advocacy Web Application, maneuver throughout a large facility. The normal work schedule is 8:00 am to 5:00 pm, Monday - Friday, on-call weeknights, one weekend a month, and holidays as designated. About Murdoch Developmental Center: Murdoch Developmental Center is a 24/7 state residential facility located in Butner, NC, near the Research Triangle area. Murdoch serves individuals with intellectual/developmental disabilities (I/DD). Murdoch is a caring community where professionals work with people of various ages, cognitive and functional abilities. To be considered for employment, applicants must be in good standing with the North Carolina Health Care Personnel Registry . To learn more about Murdoch Developmental Center, click the link to watch the video below: https://vimeo.com/268881255 Supplemental Contact Information: DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employ