Sr. Manager, Client Success
External
Luxury Presence · US$125K–$180K/yrFull-timeOn-siteToday
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About the role
Lead and develop a team of Client Success Managers to drive client satisfaction, retention, and expansion for top real estate agents. Own strategy, operations, training, and data-driven insights (NPS, CSAT, GRR). Collaborate cross-functionally, manage escalations, streamline processes, and support renewals and upsells to grow revenue.
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