HR Business Partner - South West & Outlets (12-month Maternity Cover)

About the role

Your main responsibilities will include, but are not limited to: Serve as a trusted HR Business Partner to the Area Manager South and 2 x District Managers for the South-West District (UK) and Outlets District (UK & ROI). Provide advice and guidance across all people related topics including a range of employee relations cases (low level and complex) and policy application. Coach and develop line managers to strengthen leadership capability and improve effective employee relations, ensuring consistent HR practices, and mitigate organisational risk. Manage Advisory, Conciliation and Arbitration Service's (ACAS) Early Conciliation activities to proactively reduce the likelihood of Employment Tribunal claims. Partner with Global Business Services' teams to maintain compliant HR administration and support regional recruitment needs, including critical or high‑priority roles. Lead the Performance, Talent Review and Succession Planning processes, ensuring robust talent discussions and effective follow‑through on development commitments. Analyse People KPIs, identify trends or risks, and drive accountability for action plans that improve performance across both districts. Generate ideas and support line managers with employee engagement initiatives to improve staff retention reflected in labour turnover statistics and employee satisfaction eNPS scores from employee surveys. Involvement in ad-hoc people related projects based on the needs of the business. About You You are an ideal candidate if you have: Minimum of 8 years' experience in HR; of that, 4-5 years' experience in an HR Manager/HR Business Partner role. HR experience within a multi-site retail business in the UK; ideally this will be in a field-based HR role. Excellent working/practical knowledge of UK employment law and at least 5 years of experience of independently managing both low level and complex ER cases end to end. Knowledge of Republic of Ireland employment law preferable but not essential. CIPD level 5 qualified desirable but not essential. Excellent stakeholder management and influencing skills. Personable, approachable and reliable with an ability to manage personal, sensitive, and confidential information in a professional and appropriate manner.