Field Operations Manager

About the role

We are seeking a dynamic and results-driven Field Operations Manager to lead our Pest Elimination operations team. In this pivotal leadership role, you will drive business growth, lead high-performing teams, and deliver exceptional service outcomes for customers. You will oversee a team of District Managers and Service Specialists, ensuring safe, compliant, and efficient operations while maximising profitability and customer satisfaction.

Responsibilities

• Lead, coach and develop a team of District Managers and Service Specialists, fostering a high-performance and safety-first culture
• Drive achievement of sales, service and profitability targets while identifying and executing growth opportunities
• Build and maintain strong customer relationships, ensuring delivery of contracts and high-quality service outcomes
• Partner with Sales, Technical, and Customer Care teams to optimise account performance and generate new business
• Monitor and analyse operational and financial performance, implementing improvement plans where required
• Oversee workforce planning, recruitment, onboarding, training, and ongoing team development
• Optimise route planning, productivity, and cost control to improve operational efficiency
• C onduct business planning, reporting, and market analysis, including competitor activity and industry trends
• Contribute to strategic planning and drive innovation to enhance customer value and business performance
• To be successful, you will ideally have:
• Demonstrated experience in sales, service, or operational leadership
• Proven ability to lead and develop high-performing teams
• Strong commercial acumen with a focus on profitability and growth
• Excellent communication, negotiation, and stakeholder management skills
• High level of organisation, planning, and problem-solving ability
• Strong commitment to safety, compliance, and customer service excellence
• Digital and systems proficiency (reporting, analytics, CRM tools)
• About ECOLAB:
• Life at ECOLAB:
• Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.
• We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.
• How to apply:
• Click APPLY to submit your application.
• The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.
• Get social with us:
• If you would like to find out more about us, please find out more at https://en-au.ecolab.com/
• Ecolab is an equal opportunity employer that relies on diversity of our workforce to drive innovation and growth.

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