School Operations Manager, Twin Cities

Responsibilities

• WHAT YOU'LL BE RESPONSIBLE FOR
• Spring Training
• Internalize and develop a deep understanding of the systems you'll execute in the summer
• Starting the week of April 20th, complete the required synchronous live calls on weekday evenings and asynchronous training for your role
• Engage in 1:1 check-ins and role-specific meetings
• Begin performing regional functions and execute to-dos in all digital platforms
• Proactively build relationships with other staff members to understand and shape the summer experience
• Corps Member Training and Practicum
• Assist with rostering and student lists at the school site as needed
• Support attendance tracking for supported CMs by collecting and submitting in-person attendance and supporting resolving CM attendance issues, in partnership with the Operations Specialist
• Contribute to CM communications through in-person moments of Pre-Service, including monitoring Slack/communications channels, sending logistical reminders, and contributing to daily announcements
• Support CM user experience in Pre-Service platforms and school-based and/or regional systems, assisting with operational and technical needs
• Support in-person accommodations for CMs, as needed
• Support regional/cohort operations, as needed
• A WEEK IN THE LIFE
• Throughout it all, you'll ensure a supportive on-site experience: coordinating accommodations, jumping in on regional or cohort operations, and helping create a seamless, welcoming environment for every corps member.
• YOUR EXPERIENCE
• Your areas of knowledge and expertise that matter most for this role (minimum qualifications):
• At least 2 years of college experience
• One or more years of teaching or professional experience in operations
• Proactive Learning and Adaptation: Demonstrated ability to quickly grasp and implement training for on-the-ground operations, adapting to new challenges and systems with agility
• Effective Communication and Relationship Building: Strong oral and written communication skills, with a focus on building relationships and enhancing the Practicum experience for staff and CMs
• Strategic Organizational and Time Management: Exceptional organizational skills, proficient in managing school site logistics and operational tasks in a fast-paced environment
• Customer Service and Support Orientation: Proven track record of providing excellent customer service, addressing the needs of CMs and colleagues with empathy and resourcefulness
• Operational and Technical Proficiency: Comfortable managing operational needs and leveraging technology to ensure

Additional Information

ROLE TITLE: School Operations Manager, Twin Cities TEAM: Pre-Service APPLICATION DEADLINE: Applications are due on Friday June 5, 2026, at 11:59 PM ET. LOCATION : In the Region

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